HospiceScout

ASERACARE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
120 N 27TH STREET, STE. 300
NORFOLK, NE 68701
Ownership Type
For-Profit
Medicare Certified Since
July 20, 2005

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ASERACARE HOSPICE
RoleStaff Count
Registered Nurses (RN)13
Volunteers33

37

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ASERACARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ASERACARE HOSPICE compares to hospices nationwide.

15.5 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

120

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.5 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.6%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.5%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits32.4%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.4%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months58.2%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.5%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.6%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,566 · 54th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.5%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids99.1%
  • Visits in the last days of life78.7%
  • All care steps completed99.0%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia31%
  • Heart and circulatory disease21%
  • Lung and respiratory disease7%
  • Stroke6%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

ASERACARE HOSPICE in Norfolk

ASERACARE HOSPICE serves the Norfolk, Nebraska area from their office on North 27th Street. This provider offers hospice services to help patients and their families manage end of life care. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for quality and safety in their operations. Their team works within Madison County to bring support directly to those who need it most. Choosing a hospice provider is a major step. Having an accredited partner can offer peace of mind during this difficult time. They have been providing care to the community since 2005. That is nearly two decades of experience in the field.

About ASERACARE HOSPICE

This is a for-profit hospice provider. They have been certified by Medicare since the summer of 2005. Accreditation from the Accreditation Commission for Health Care means an outside group checked their work. These groups look at how a hospice handles patient safety and care quality. They make sure the hospice follows rules meant to keep patients safe. This helps families know what to expect. Many people find it helpful to look for this kind of outside approval. It shows the hospice cares about how they do their job. ASERACARE HOSPICE maintains a team that includes 13 registered nurses. They also work with 33 volunteers to support their mission. This mix of staff and volunteers allows them to meet the needs of those they serve. It is a structured approach to care. That is how they maintain their standards.

Quality Performance

This provider holds top marks for their quality of care based on CMS metrics. Their patient satisfaction survey results sit at a mid-range level. These ratings, combined with their active accreditation, reflect a strong focus on clinical care standards.

What Is Hospice Care Like in NORFOLK?

Hospice care in Norfolk focuses on comfort and quality of life. It is not about curing an illness. Instead, it aims to help a person live with less pain and more support. A local team usually comes to the patient. This might be at a home or a care facility. The staff at this location includes 37 total employees. This group includes 13 registered nurses who lead the clinical side of care. They also use 33 volunteers who offer extra time and attention to patients. These volunteers often provide companionship or help with simple daily tasks. Having such a large group of volunteers is a unique part of their model. It adds a layer of human connection that many families value. Most care plans are built around the specific needs of the patient. The goal is always to keep the person comfortable in their own space.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any paperwork. Start by asking how quickly they can get a nurse to your home. You need to know if they have staff on call at night or on weekends. Ask how they handle pain management for their patients. It is also good to ask how they involve the family in the care plan. You might want to know how many patients each nurse sees in a day. Does the staff have time to sit and talk? Ask about their experience with specific illnesses. See if they offer extra services like music or pet therapy. You should also ask how they communicate changes in a patient's health to the family. Listen to the answers carefully. Do they sound clear and kind? You want a partner who listens to your concerns.

Preserve Your Family Stories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.