ST JOHNS UNITED HOSPICE
Provider Information
BILLINGS, MT 59101
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
St. Johns United Hospice in Billings
St. Johns United Hospice provides end-of-life care for families in Billings, Montana. They focus on comfort, dignity, and support for patients during their final months. Located on North 30th Street, this team serves the Yellowstone County area with a non-profit mission. They have been certified by Medicare since June 2016. That is over eight years of service to the local community. Choosing a provider is a deeply personal task. You want a team that feels like family. This group works to ensure your loved one feels safe and heard. They bring medical care and emotional support directly to where the patient lives. It is all about making each day count. St. Johns United Hospice aims to make a hard time a little bit easier for everyone involved.
About St. Johns United Hospice
St. Johns United Hospice operates as a non-profit organization. This means their focus stays on patient needs rather than profits. They have held Medicare certification since 2016. That matters because it shows they meet strict federal standards for safety and quality. Families should know that non-profit hospices often reinvest extra funds back into staff training and patient programs. The thing is, hospice is not just about medicine. It is about the whole person. St. Johns provides a team approach. You get nurses, aides, and social workers who talk to each other. They coordinate care so you do not have to. They are there to answer your questions and help you understand what comes next. It is a big deal to have someone in your corner who knows the ropes. You deserve a team that listens to your concerns with patience and care.
Quality Care Ratings
Understanding Hospice Care in Billings
Billings is a hub for medical care in Montana. Families here have access to many hospice options, but finding the right fit is key. Most hospice care happens at home. That could mean a house, an apartment, or an assisted living facility. The goal is always the same. You want to keep your loved one comfortable and pain-free. Hospice teams in Yellowstone County visit regularly to check on symptoms. They also help with equipment like hospital beds or oxygen. But they offer more than just physical help. They provide spiritual support and counseling for the whole family. It is a total care package. And the best part? It is covered by Medicare for those who qualify. You do not have to walk this path alone. There are experts ready to step in and handle the heavy lifting while you focus on being there for your loved one.
What to Ask When Choosing a Hospice Provider
Talking to a new hospice team can feel overwhelming. Take a deep breath. You have the right to ask hard questions. Start by asking how quickly they can get a nurse to your home in an emergency. That is a big one. You also want to know how they handle pain management after hours. Do they have a doctor on call 24/7? Ask them that directly. It is also smart to ask about their experience with your loved one's specific condition. Every illness is different. You need a team that has seen it before. Finally, ask what kind of support they give to the family after a loss. Grief support is a huge part of the process. If they stumble on these answers, keep looking. You need a partner who is clear, honest, and ready to help you right now.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be kept safe. We can help you record these memories so they last for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.