HospiceScout

RIVERSTONE HEALTH

Provider Information

Address
2626 1ST AVE S
BILLINGS, MT 59101
Ownership Type
Combination Government & Non-Profit
Medicare Certified Since
May 6, 1988

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at Riverstone Health

Riverstone Health provides compassionate hospice support to families in Billings, Montana. They serve the Yellowstone County area from their office on 1st Avenue South. Choosing hospice is a brave step toward focusing on comfort and quality of life for your loved one. The team here aims to support you through every stage of this difficult journey. You are not alone in this process. Getting the right help early makes a world of difference for everyone involved.

About Riverstone Health

Riverstone Health operates as a combination government and non-profit organization. They have been Medicare certified since May 6, 1988. That is over three decades of serving the community. What does this mean for your family? It means they have deep roots and a long history of meeting federal standards. They are held to strict rules to ensure they provide high-quality care. When you pick a provider with this much experience, you get a team that understands how to manage complex needs. They focus on dignity above all else. Reach them at (406) 247-3200 to learn more about their specific programs.

Quality Rating

Riverstone Health holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 for their quality of care. Families report a high level of satisfaction, giving them a 4/5 score on patient surveys. This shows they are a top-tier choice in Montana.

Understanding Hospice Care in Billings

Finding the right hospice care in Billings can feel like a heavy task. The city has several options, but not all providers are the same. Medicare requires agencies to follow specific rules to keep their certification. This keeps care safe and reliable. Many people think hospice is just for the final days, but that is a myth. It is actually about living well for as long as possible. The goal is to keep your loved one at home surrounded by the things they love. You should feel empowered to ask questions until you find the right fit for your unique family situation.

What to Ask When Choosing a Hospice Provider

It is smart to talk with a few agencies before you decide. Don't be afraid to be direct. Here are a few questions that help you get to the truth. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they manage pain and other difficult symptoms. Third, ask what kind of support they offer to family caregivers who might be tired or overwhelmed. And finally, ask how their team will talk to your current doctor. The answers should be clear and make you feel calm. If they feel rushed, keep looking.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories and wisdom. We help you capture these precious stories before they fade, creating a digital keepsake for future generations to cherish.

Start Recording Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.