OZARKS HEALTHCARE AT HOME, HOSPICE
Provider Information
- Address
- 812 N KENTUCKY AVENUE
WEST PLAINS, MO 65775 - Ownership Type
- Non-Profit
- Medicare Certified Since
- February 6, 1991
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 3 |
| Volunteers | 1 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Compassionate Support in West Plains
Ozarks Healthcare at Home, Hospice serves families in West Plains, Missouri, and the surrounding Howell County area. They offer expert end-of-life care focused on comfort, dignity, and quality of life. Choosing hospice is a big decision for any family. This team steps in to help manage symptoms and provide emotional support during a difficult season. They focus on the person, not just the illness. By working at home, they help loved ones stay in the place they know best. It is about making every day count. Whether you need help with pain or just someone to listen, they are there to help walk the path with you. Having local support makes a real difference when you are caring for a loved one. Their goal is to provide peace and comfort right where you live.
About Ozarks Healthcare at Home, Hospice
This provider operates as a non-profit organization. That is a big deal because it means their focus stays on patient care rather than profits. They have been Medicare certified since February 6, 1991. That is over three decades of serving the local community. Long-term experience matters when you are looking for reliable care. You want a team that understands how to handle complex health needs with kindness. Because they are non-profit, they often reinvest resources back into their care programs. This history of service shows they are committed to the people of West Plains. When you choose a provider with this much experience, you get a team that has seen it all. They know how to support families through the ups and downs. It gives you one less thing to worry about during a stressful time.
Quality of Care
Understanding Hospice Care in West Plains
Hospice is a special kind of care for people facing a serious illness. It is not about giving up hope. Instead, it is about shifting the focus to comfort and peace. The thing is, many families wait too long to call for help. They think hospice is only for the very last days of life. But hospice can provide support for months. It brings a team of nurses, social workers, and aides to your door. They help with medicine, equipment, and emotional support for the whole family. In a place like West Plains, having a local team is a huge benefit. They know the community and can get to your home quickly when you need them. You do not have to do this alone. Reach out early to see how they can improve your quality of life today.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a personal choice. You should feel comfortable with the people entering your home. Start by asking how they handle pain and symptom management at night or on weekends. You need to know that help is just a phone call away. Ask them how often a nurse will visit your home. You should also ask how they support family caregivers who might be feeling tired. It is okay to ask about their experience with your specific health needs. A good provider will be happy to answer these questions honestly. They want you to feel confident in your choice. The best hospice teams treat you like family. Do not be afraid to ask for clarity on anything that feels confusing to you right now.
Preserve Your Family Stories
Every life has a unique story worth saving. Learn simple ways to capture memories and preserve your family history during this meaningful time.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.