HospiceScout

DOVER HOSPICE MO STL METRO, LLC

Provider Information

Address
300 HUNTER AVENUE, SUITE 107
ST LOUIS, MO 63124
Medicare Certified Since
July 12, 2024

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DOVER HOSPICE MO STL METRO, LLC compares to hospices nationwide.

7

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 98.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.9%
  • Bowel care for patients on opioids100%
  • All care steps completed98.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease37%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Dover Hospice MO STL Metro

Dover Hospice MO STL Metro, LLC serves the St. Louis, Missouri area from their office on Hunter Avenue. They offer end-of-life care focused on comfort and support for patients and their families. This provider became Medicare certified on July 12, 2024. Choosing the right hospice is a major decision for your family. You want a team that works well with your goals. Having a local office in St. Louis makes it easier for the staff to reach you quickly. They are a newer addition to the regional hospice network. Their mission is to provide care when it matters most. It is worth taking the time to talk with them about your specific needs. They are ready to answer your questions about how their team can support your loved one at home. You deserve clear answers during this time.

About DOVER HOSPICE MO STL METRO, LLC

This provider operates as a limited liability company in St. Louis. They received their Medicare certification in mid-2024. This means they meet the federal requirements to provide hospice services to Medicare beneficiaries. Certification is a baseline check for safety and care standards. It confirms that a provider follows national rules for patient care and clinical practice. Since they are a newer provider, they are still building their history of care. Families should know that Medicare certification is the first step in quality oversight. It does not replace the need for your own research. You should ask them about how they handle after-hours calls and weekend support. These details change how your family experiences care each day. Always ask how many staff members they have on call. That is a clear way to understand their capacity to help your loved one whenever needs arise.

Quality Ratings Update

Official quality ratings for this provider are not yet available from CMS. Because they were certified in July 2024, they have not had enough time to participate in the standard reporting cycles. Keep checking back for updates as they provide more care.

What Is Hospice Care Like in ST LOUIS?

Hospice care in St. Louis focuses on managing pain and symptoms at home. The goal is to improve the quality of life for the patient. A team approach is the standard here. This team usually includes a doctor, a nurse, a social worker, and a chaplain. They work together to support the physical and emotional needs of the family. Most care happens where the patient lives. This could be a private house or an assisted living facility. Staff members visit regularly to check on progress and adjust the care plan. They provide the medical supplies and equipment needed for comfort. You can also expect them to teach family members how to help with daily tasks. It is about making each day as comfortable as possible. The service is available twenty-four hours a day, seven days a week. Support is always just a phone call away for your family.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal choice that requires good information. Start by asking how they handle emergencies in the middle of the night. You need to know that someone will answer the phone. Ask how long it takes for a nurse to arrive at your home if a crisis happens. Another good question is how they coordinate with your current primary doctor. Good communication between your doctor and the hospice team is essential for smooth care. Ask them how they help families with the emotional side of loss. Some providers offer extra counseling or support groups for the family. You should also ask about their experience with the specific condition your loved one has. This helps you understand if their skills match your needs. Do not feel rushed. Take the time to find the right fit for your situation and your family members.

Preserve Your Family Stories

Your loved one has a lifetime of memories and wisdom. Capture these stories now to keep their voice alive for the generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.