HEARTLAND HOSPICE (ST LOUIS)
Provider Information
- Address
- 12101 WOODCREST EXECUTIVE DRIVE, SUITE 102
SAINT LOUIS, MO 63141 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 19, 1996
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 41 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 2 |
84
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Support at Home in Saint Louis
Heartland Hospice serves families across Saint Louis, Missouri. They provide end-of-life care focused on comfort, dignity, and quality of life. The team works to manage pain and support emotional needs for patients in their own homes. This care often includes nursing visits, help with daily tasks, and spiritual support for the whole family. It is about making every day count. Choosing the right team makes a real difference during a difficult time. They aim to bring peace to those facing a life-limiting illness. You deserve a partner who truly listens to your needs and concerns.
About HEARTLAND HOSPICE (ST LOUIS)
This provider is a for-profit hospice agency based in Saint Louis. They have been Medicare certified since July 19, 1996. That is nearly three decades of service to the local community. Being in business for that long shows they have deep roots in the area. What should you know? For-profit status means they are a business, but they must follow strict federal rules to keep their certification. The thing is, all Medicare-certified hospices must provide the same basic level of care. You can find them at 12101 Woodcrest Executive Drive, Suite 102. If you need to reach them, call (314) 453-0990. They are ready to answer your questions about how hospice works. It is always a good idea to call and speak with a staff member directly.
Quality Insights
Understanding Hospice Care in SAINT LOUIS
Hospice is not a place. It is a specific type of care for people with a terminal illness. In Saint Louis, many families choose hospice when a cure is no longer the main goal. The focus shifts entirely to comfort. Most care happens right where the patient lives. This could be a house, an apartment, or a nursing facility. The team typically includes a doctor, a nurse, a social worker, and a chaplain. They work together to create a plan that fits the patient. But here is the secret—hospice is also for the family. They provide support to help you cope with the stress of caregiving. It is a team effort to make sure the patient stays comfortable and feels loved. You are never doing this alone.
What to Ask When Choosing a Hospice Provider
Picking a provider feels like a big decision. Start by asking these questions to get a clear picture. First, ask how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. You need to know that someone will answer the phone at 2:00 AM. Third, ask what specific support they offer to family caregivers. Do they provide volunteers for breaks? That is a huge help. Finally, ask how they decide on the care plan. You should be part of every decision. Don't be afraid to ask for details. It is your right to know how they will treat your loved one.
Keep Your Family Stories Alive
During this time, the most important thing is the bond you share. Start preserving the memories and wisdom of your loved ones today.
Start Your StoryOther Hospice Providers Nearby
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.