PHOENIX HOME CARE AND HOSPICE
Provider Information
SAINT LOUIS, MO 63146
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Support for Your Loved Ones
Phoenix Home Care and Hospice provides end-of-life care for families in Saint Louis, Missouri. They operate out of their office on Craigshire Road. Hospice is about making sure your loved one is comfortable and pain-free. It focuses on quality of life when a cure is no longer the main goal. The team helps families manage symptoms at home. They also offer emotional support for everyone involved. Choosing the right partner for this journey is a big step. It is about finding people who truly care about your family's needs. This team works in Saint Louis to ensure that comfort stays the priority. They bring care directly to where your loved one lives. That makes a real difference during difficult days. You deserve a team that listens well and acts with kindness every single day.
About Phoenix Home Care and Hospice
Phoenix Home Care and Hospice is a for-profit provider. They have been Medicare certified since December 13, 2022. This certification means they meet federal rules for safety and care quality. Being for-profit means they operate as a business while following strict government standards. Families should know that Medicare coverage is the same regardless of the business type. The most important thing is how the team treats your family. You can look at their history to see how long they have served the area. They are relatively new to the certification list, but they follow all federal guidelines. Take time to meet their staff before you make a final choice. Ask them about their specific experience in Saint Louis. It is your right to know who will be entering your home. Trust your gut feeling when you talk to them.
Quality Performance
Understanding Hospice Care in Saint Louis
Finding the right care in Saint Louis can feel like a lot to handle. The city has many options for hospice services. Most providers offer nurses, social workers, and chaplains to help your family. The thing is, every agency has a different style. Some are smaller and more personal. Others are part of larger groups. You want a team that is easy to reach at any hour. Hospice care is not just for the final days of life. It can start sooner to help with pain and daily living tasks. Many families wait too long to call for help. That is a mistake because hospice teams do their best work when they have time to build trust. So, reach out early to learn about your options. You do not have to walk this path alone. There is plenty of support available right here in your own community.
What to Ask When Choosing a Hospice Provider
You should feel empowered when you interview a hospice provider. Here are a few questions to help you decide. First, ask how quickly they can send someone to your home in an emergency. You need to know that help is just a phone call away at 3:00 a.m. Second, ask how they handle pain management. Every patient has different needs, and the plan should be flexible. Third, ask what kind of support they give to the family after a loss. Grief support is a huge part of the care they provide. And finally, ask how many patients each nurse sees in a day. You want to be sure your loved one gets enough time and attention. These questions help you see if their values match your own. Keep the answers simple and clear. If they cannot answer these, keep looking until you find the right fit.
Keep Your Family Stories Alive
The wisdom and memories of your loved ones are precious. Recording their life stories is a beautiful way to honor their journey and keep their spirit close to your heart.
Preserve Family MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.