GENTIVA
Provider Information
- Address
- 12125 WOODCREST EXECUTIVE DRIVE, SUITE 220
SAINT LOUIS, MO 63141 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 31, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 13 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 0 |
38
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
168
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.7%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits16.4%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.2%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,266 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment99.8%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment98.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids99.2%
- Visits in the last days of life68.2%
- All care steps completed96.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia28%
- Heart and circulatory disease26%
- Lung and respiratory disease12%
- Stroke8%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in Saint Louis, Missouri from their office on Woodcrest Executive Drive. They provide end-of-life care focused on comfort and support for patients with life-limiting illnesses. This team works to manage symptoms so that patients can spend their time in peace. Choosing a hospice provider is a deeply personal decision for every family. The goal here is simple: to help your loved one stay comfortable in their own home or a care facility. It is about making sure their final days are filled with dignity. Having a local team nearby means they can respond quickly when needs change. That matters when you are going through a difficult time. The team at GENTIVA is part of the Saint Louis healthcare community and stands ready to help you navigate these tough moments with care and respect.
About GENTIVA
GENTIVA is a for-profit hospice provider that has been Medicare certified since August 1994. That is over 30 years of experience in this field. Most people do not realize how much history matters, but it shows they have been around for a long time. Being Medicare certified means they meet strict federal rules for health and safety. This is a baseline for quality that you should expect from any hospice provider. Families should know that for-profit status does not dictate the quality of care. Each provider is unique and you should look at their specific ratings. The team in Saint Louis focuses on following these standards every single day. They aim to support the physical, emotional, and spiritual needs of the people they serve. It is a big responsibility to care for someone you love, and GENTIVA has built their service around meeting that need consistently.
Understanding Hospice Care in Saint Louis
Saint Louis offers many choices for families seeking end-of-life care. Hospice is not a place you go to die, but a service that comes to you. It provides medical equipment, nursing visits, and emotional support for both the patient and the family. Many people wait too long to call for help. The truth is that hospice can provide support for months, not just the final days. It helps manage pain so that your loved one can focus on being present with you. Local providers like GENTIVA work within the Saint Louis area to ensure you have what you need. Medicare pays for most hospice services, which removes a huge financial burden for many families. The main thing to remember is that you have a choice. You can interview different providers to find the one that feels right for your specific situation and needs.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big deal. You should feel comfortable asking tough questions before you sign anything. Start by asking how quickly a nurse can get to your home if an emergency happens at night. That is a vital detail. Ask how the team handles pain management and if they have doctors on staff who specialize in this. You should also ask how they support family members after a loss. Grief support is a huge part of what a good hospice does. Finally, ask if they have experience with your loved one's specific illness. Every person has a different path, and you want a team that understands that. Do not be afraid to ask for clarity. A good provider will be happy to answer your questions and help you feel at ease with your choice.
Preserve Your Family Stories
Your loved one has a lifetime of stories, wisdom, and memories. Taking the time to record these moments can be a beautiful gift for your family to hold onto forever.
Start Preserving MemoriesOther Hospice Providers Nearby
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