CROWN HOSPICE
Provider Information
- Address
- 1125 HERSCHEL BESS BLVD, UNIT 1
POPLAR BLUFF, MO 63901 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 25, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 4 |
| Volunteers | 2 |
21
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CROWN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CROWN HOSPICE compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
44
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.5%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.1%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits5.4%
Ranks better than about 98% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care18.2%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months19.7%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,759 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.8% of patients or more. Most hospices score above 90 percent.
- Pain screening83.7%
- Pain assessment90%
- Breathing difficulty screening96.3%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed98.8%
- Beliefs and values discussed97.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life54.8%
- All care steps completed74%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia23%
- Heart and circulatory disease17%
- Lung and respiratory disease16%
- Stroke11%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care for Families in Poplar Bluff
Crown Hospice serves the Poplar Bluff area from their office at 1125 Herschel Bess Blvd. They focus on providing comfort and support for patients facing a life-limiting illness. Choosing a hospice provider is a deeply personal decision for every family. You want a team that feels like an extension of your own support network. This provider offers care tailored to the specific needs of residents throughout Butler County and the surrounding region. They aim to improve the quality of life during your most difficult days. It is about more than just medical help. It is about preserving dignity and peace for your loved one. Whether you are at home or in a facility, having a local team nearby makes a difference. They understand the community and the unique needs of people living here. That local presence helps them respond quickly when you need them most.
About Crown Hospice
Crown Hospice is a for-profit provider that has been Medicare certified since February 25, 2020. That means they meet the federal standards required to provide care under the Medicare benefit. Being for-profit simply describes their business structure, but the quality of care is what really matters to your family. They have built a track record of service in Missouri over the last few years. You should know that all Medicare-certified hospices must follow the same core rules for patient care. This ensures a consistent level of service regardless of the tax status. If you are exploring your options, it is helpful to look at how they perform on national surveys. These numbers provide a snapshot of how other families felt about their experience. Crown Hospice brings a specific approach to end-of-life care that emphasizes both clinical skill and heart. You can feel confident asking them about their specific care philosophy during your initial meeting.
High Quality Ratings
Understanding Hospice Care in Poplar Bluff
Living in Butler County means you have access to dedicated hospice professionals who know this area well. Hospice is not a place you go, but a type of care that comes to you. It is meant for people who have decided to focus on comfort rather than a cure. The thing is, many families wait too long to start these services. They often think hospice is only for the very last days of life. But hospice can provide support for months, helping to manage pain and stress early on. It includes a team of nurses, aides, social workers, and chaplains. They work together to address your physical, emotional, and spiritual needs. You don't have to face this journey alone. The goal is to keep your loved one comfortable and surrounded by family. That is the true heart of hospice care in our community.
What to Ask When Choosing a Hospice Provider
Picking a hospice is a big step, so do not be afraid to ask direct questions. You need to feel comfortable with the people entering your home. Start by asking how quickly they can arrive if an emergency happens at night or on a weekend. It is also smart to ask how they handle pain management and if they have a specific plan for your loved one's condition. You might ask, "How will your team communicate with my family about changes?" Another good question is, "What kind of support do you offer for caregivers after a loss?" It is okay to ask about their experience with specific illnesses too. Listen to your gut during the conversation. Do they answer your questions with patience and clarity? The right team will make you feel heard, respected, and supported every single step of the way.
Preserve Your Family Stories
Your loved one has a lifetime of stories and wisdom to share. Finding a way to capture these memories can be a source of comfort for the entire family during this time.
Start Preserving MemoriesOther Hospice Providers Nearby
OZARK HOSPICE
CROWN HOSPICE, INC
AMEDISYS HOSPICE
REGIONAL HOSPICE
HOSPICE OF CARE
BRIGHTON HOSPICE MISSOURI, LLC
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.