HospiceScout

SERENITY HOSPICECARE

Provider Information

Address
5272 FLAT RIVER ROAD
PARK HILLS, MO 63601
Ownership Type
Other
Medicare Certified Since
January 26, 1995

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Park Hills

Serenity Hospicecare serves families in Park Hills, Missouri, and surrounding St. Francois County. They provide comfort-focused care for patients facing serious illnesses. Their team focuses on managing pain and supporting the emotional needs of the whole family. This approach helps patients live their final days with dignity and peace. The team at their Flat River Road office works hard to ensure families feel supported every step of the way. Choosing hospice is a big decision, but having local support makes a world of difference. They understand the local community and the specific needs of neighbors in this area. You want a team that shows up when it matters most. That is exactly what they aim to do for the residents of Park Hills. Their goal is to make sure no one walks this path alone. It is about quality of life above all else.

About SERENITY HOSPICECARE

Serenity Hospicecare has been Medicare certified since January 26, 1995. That is nearly three decades of service in the community. That is a big deal. Medicare certification means they meet strict federal standards for quality and safety. This provider is listed under "Other" ownership, which is common for many local hospice agencies. When you look for a provider, you should know that they have a long history of meeting federal guidelines. This history gives families a sense of stability during a tough time. You are not just picking a name off a list. You are choosing a partner with years of experience in your own backyard. They know how to handle the complex needs that come with end-of-life care. It is helpful to know they have been around for a long time. They have seen many families through this process before yours.

Quality Ratings You Can Trust

Serenity Hospicecare holds a high 4.5/5 star overall rating from Medicare. They also earned a 4.5/5 star rating for their quality of care. Families report a solid 4/5 star satisfaction score as well. These numbers show that they consistently meet the high standards expected for hospice care.

Understanding Hospice Care in PARK HILLS

Hospice is not a place you go to die. It is a special type of care that comes to you. In Park Hills, this usually means care provided in your own home. The main goal is comfort. They treat the person, not just the disease. The team includes nurses, doctors, and social workers. They all work together to keep the patient pain-free and comfortable. Most families find that hospice brings a sense of relief. It takes the weight of medical tasks off your shoulders. You can then focus on being a daughter, son, or spouse instead of a caregiver. The thing is, many people wait too long to start these services. Getting help early means better support for everyone involved. It is a service designed to help you cherish your time together. That is the true value of hospice care in our community.

What to Ask When Choosing a Hospice Provider

You have the right to pick the hospice team that feels best for your family. Start by asking how quickly they can respond to a middle-of-the-night crisis. You need to know that help is just a phone call away. Ask how often the nurse will visit your home each week. Consistency matters when you are managing symptoms. It is also good to ask how they support the family after a loss. Grief support is a huge part of what a good hospice does. Ask what their team looks like. Do they have volunteers? Do they have a chaplain? The best providers share these details openly. They want you to feel confident in your choice. Do not feel rushed to sign any papers until you get clear, honest answers. You are building a team, and that takes time.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be remembered. We help you capture those precious memories to share with future generations.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.