SERENITY HOSPICECARE
Provider Information
- Address
- 5272 FLAT RIVER ROAD
PARK HILLS, MO 63601 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 26, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 4 |
| Volunteers | 24 |
50
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICECARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICECARE compares to hospices nationwide.
20.2 minutes
of nurse care per routine home care day, on average
That is the 95th percentile among hospices nationally. The national median is about 12 minutes.
66
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day20.2 min
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.6%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.8%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits10.3%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.2%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.2%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,949 · 14th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 41.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life41.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia23%
- Heart and circulatory disease15%
- Lung and respiratory disease14%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Serenity Hospicecare
Serenity Hospicecare provides end of life support to families in Park Hills, Missouri. They operate as a non-profit organization serving the St. Francois County area. This provider has been certified by Medicare since 1995. They offer care in a freestanding facility built to serve local needs. Choosing the right support for a loved one is a major decision for any family. You want to find a group that fits your specific situation well. Serenity Hospicecare has served this community for decades. That history shows a long commitment to hospice work in Missouri. If you live in this area, you might consider them as you look for care options. They focus on comfort and dignity for every person they serve. It is a local option for families who need help during a difficult time.
About Serenity Hospicecare
As a non-profit organization, Serenity Hospicecare directs its resources back into patient services. They have held Medicare certification for nearly thirty years. That longevity is rare in the healthcare field. Most families look for providers that have a proven track record. This provider has a team of fifty staff members who support their daily operations. They have eleven registered nurses and eight licensed practical nurses on staff. Four physicians and twenty-four volunteers also work to provide care. Having a large group of volunteers is a unique sign of their community involvement. These volunteers often provide extra comfort and companionship to patients. It shows how they pull together a team to meet diverse needs. You should look for this balance of medical staff and community support when you research providers. They aim to keep quality high for every person under their care.
Quality Performance
What Is Hospice Care Like in Park Hills?
Finding hospice care in Park Hills means finding a team that can come to you. Serenity Hospicecare runs as a freestanding facility in St. Francois County. They bring a full team to the bedside of the patient. This team includes nurses, doctors, and volunteers who work together. The goal is to manage pain and provide emotional support for the whole family. Having eleven registered nurses and eight practical nurses means they have many eyes on patient health. And they have four doctors to oversee medical plans. That is a solid amount of medical oversight for a freestanding group. Many families find that this mix of professional staff and dedicated volunteers helps them feel more supported. You can expect them to handle the medical side while you focus on time with your loved one. It is a local service meant to keep people comfortable in their own homes.
What to Ask When Choosing a Hospice Provider
You should speak with a few providers before you make a final choice. Ask them how they handle emergencies after regular business hours. You need to know that someone will answer your call at night. Ask how often a nurse will visit the home. It is also good to ask how they support family members with grief. Do they have a plan for counseling or support groups? You should also ask about their volunteer program. Ask how volunteers help with daily chores or provide company to the patient. And ask how they keep the family updated on changes in care. These questions help you see if their values match your own needs. Take your time to get the answers that matter to you. You deserve to feel confident in the support your family receives.
Preserve Your Family Stories
The time you spend with your loved ones is precious. We offer tools to help you record and save those important memories for future generations.
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