SERENITY HOSPICECARE
Provider Information
- Address
- 5272 FLAT RIVER ROAD
PARK HILLS, MO 63601 - Ownership Type
- Other
- Medicare Certified Since
- January 26, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 4 |
| Volunteers | 24 |
50
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICECARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICECARE compares to hospices nationwide.
20.2 minutes
of nurse care per routine home care day, on average
That is the 95th percentile among hospices nationally. The national median is about 12 minutes.
66
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day20.2 min
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.6%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.8%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits10.3%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.2%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.2%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,949 · 14th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 41.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life41.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia23%
- Heart and circulatory disease15%
- Lung and respiratory disease14%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Park Hills
Serenity Hospicecare serves families in Park Hills, Missouri, and surrounding St. Francois County. They provide comfort-focused care for patients facing serious illnesses. Their team focuses on managing pain and supporting the emotional needs of the whole family. This approach helps patients live their final days with dignity and peace. The team at their Flat River Road office works hard to ensure families feel supported every step of the way. Choosing hospice is a big decision, but having local support makes a world of difference. They understand the local community and the specific needs of neighbors in this area. You want a team that shows up when it matters most. That is exactly what they aim to do for the residents of Park Hills. Their goal is to make sure no one walks this path alone. It is about quality of life above all else.
About SERENITY HOSPICECARE
Serenity Hospicecare has been Medicare certified since January 26, 1995. That is nearly three decades of service in the community. That is a big deal. Medicare certification means they meet strict federal standards for quality and safety. This provider is listed under "Other" ownership, which is common for many local hospice agencies. When you look for a provider, you should know that they have a long history of meeting federal guidelines. This history gives families a sense of stability during a tough time. You are not just picking a name off a list. You are choosing a partner with years of experience in your own backyard. They know how to handle the complex needs that come with end-of-life care. It is helpful to know they have been around for a long time. They have seen many families through this process before yours.
Quality Ratings You Can Trust
Understanding Hospice Care in PARK HILLS
Hospice is not a place you go to die. It is a special type of care that comes to you. In Park Hills, this usually means care provided in your own home. The main goal is comfort. They treat the person, not just the disease. The team includes nurses, doctors, and social workers. They all work together to keep the patient pain-free and comfortable. Most families find that hospice brings a sense of relief. It takes the weight of medical tasks off your shoulders. You can then focus on being a daughter, son, or spouse instead of a caregiver. The thing is, many people wait too long to start these services. Getting help early means better support for everyone involved. It is a service designed to help you cherish your time together. That is the true value of hospice care in our community.
What to Ask When Choosing a Hospice Provider
You have the right to pick the hospice team that feels best for your family. Start by asking how quickly they can respond to a middle-of-the-night crisis. You need to know that help is just a phone call away. Ask how often the nurse will visit your home each week. Consistency matters when you are managing symptoms. It is also good to ask how they support the family after a loss. Grief support is a huge part of what a good hospice does. Ask what their team looks like. Do they have volunteers? Do they have a chaplain? The best providers share these details openly. They want you to feel confident in your choice. Do not feel rushed to sign any papers until you get clear, honest answers. You are building a team, and that takes time.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We help you capture those precious memories to share with future generations.
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