HAVEN HOSPICE
Provider Information
- Address
- 850 NORTH 25TH STREET
OZARK, MO 65721 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 17, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 5 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HAVEN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HAVEN HOSPICE compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
74
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.3%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.2%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19.6%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.2%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,234 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment97%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.9%
- All care steps completed97.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia16%
- Heart and circulatory disease32%
- Lung and respiratory disease16%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of Haven Hospice
Haven Hospice serves families in Ozark, Missouri, with dedicated end-of-life support. Located at 850 North 25th Street, this provider offers comfort-focused care for those facing life-limiting illnesses. They work closely with patients and their loved ones in Christian County to manage pain and improve quality of life. The team focuses on keeping patients comfortable in their own homes. That is the main goal of their service. By providing skilled medical care and emotional support, they aim to bring peace to a difficult time. Their staff is available to help residents throughout the Ozark area navigate this transition with dignity. Whether it is managing symptoms or offering a listening ear, they are there to support your family every step of the way.
About Haven Hospice
Haven Hospice is a for-profit organization that has been serving the community since March 2016. Being Medicare certified means they meet strict federal standards for patient care and safety. This is a big deal because it ensures they follow specific rules for how they treat patients. When you choose a provider, you want to know they have a history of meeting these requirements. They have operated in Christian County for several years now. Families should know that choosing a hospice provider is a deeply personal decision. You need a team that feels like the right fit for your specific needs. They focus on providing a high standard of care while following all Medicare guidelines. It is important to ask about their specific approach to daily care during your first meeting. The goal is always to find a team that puts the patient first.
Quality Performance
Understanding Hospice Care in Ozark
Hospice care is about comfort, not a cure. In Ozark and across Missouri, many families use these services when a loved one has a life-limiting illness. The care team usually includes doctors, nurses, and social workers. They visit you at home to help with pain and other hard symptoms. But hospice is about more than just medicine. It is also about emotional and spiritual support for the whole family. Many people think hospice only starts in the final days of life. That is a common mistake. In reality, you can start hospice care sooner to get more help and support. The team works to make every day better for the patient. They provide supplies, equipment, and training for caregivers. This helps families feel more confident in their caregiving roles. It is a vital resource for our community.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice is a heavy task. You should feel comfortable asking tough questions before you decide. Start by asking how quickly a nurse can get to your home in an emergency. It is also smart to ask how they handle pain management at night or on weekends. Do they have after-hours support? That is a very important detail. You should also ask how they involve the family in the plan of care. Will the same nurse visit every time, or will it rotate? Knowing who will be in your home matters. Finally, ask what kind of grief support they offer to the family after the patient passes. Finding the right answers will help you feel more at ease. Take your time and listen to your gut feelings during these talks.
Preserve Your Family Stories
During this time, memories become even more precious. We offer a simple way to record and keep your loved one's stories for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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ENHABIT HOSPICE
FREUDENTHAL HOSPICE
COMFORT CARE HOSPICE
FAITH HOSPICE & PALLIATIVE CARE, LLC
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.