GENTIVA
Provider Information
- Address
- 8414 N CHURCH ROAD
KANSAS CITY, MO 64157 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 8, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.4%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.3%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits44.6%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.5%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,042 · 56th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 74.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment92.3%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life74.5%
- All care steps completed93.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia33%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Kansas City
GENTIVA serves the Kansas City area from their office on North Church Road. This freestanding hospice provider offers specialized end of life care for families in Jackson County. They have held a Medicare certification since July 1993. The agency also maintains accreditation from CHAP. This means an outside group checks their work against national health standards. That is a solid foundation for care. Choosing a local provider often helps with quick response times during emergencies. Families in this part of Missouri have several options for support. GENTIVA has been part of the local medical landscape for over thirty years. They focus on meeting the needs of patients in their own homes. It is a big responsibility to care for a loved one. Having a long standing provider can offer a sense of stability for your family during a difficult time.
About GENTIVA
GENTIVA operates as a for profit hospice agency. They employ a team of thirteen people to handle daily operations. This group includes six registered nurses and one licensed practical nurse. Having a higher ratio of nurses can be helpful for managing complex symptoms. They do not report having volunteers on staff at this time. The agency holds CHAP accreditation. This group is an independent body that reviews how a hospice runs. They look at safety, patient rights, and how the team manages pain. They require agencies to pass strict reviews to keep this status. You should know that for profit status means they operate under a business model. This does not change the care quality, but it is a fact of their setup. Their long history of Medicare certification shows they have met federal rules for decades. This consistency matters when you need reliable medical help at home.
Quality Performance
What Is Hospice Care Like in Kansas City?
Hospice care in Kansas City focuses on comfort rather than a cure. The team comes to where the patient lives. This could be a private house or a care facility. They provide medical equipment, medications, and emotional support. The team includes doctors, nurses, and aides who visit on a set schedule. They also offer on call help for sudden needs at night or on weekends. Staffing levels vary by agency. GENTIVA uses a team with six registered nurses to provide care. This team approach aims to keep the patient calm and pain free. They work with the family to create a plan that fits the patient's goals. Most people prefer to stay in familiar surroundings. Hospice makes this possible by bringing the hospital level of care to your living room. It is about living well for as long as possible.
What to Ask When Choosing a Hospice Provider
You should feel comfortable with the people entering your home. Start by asking how the team handles pain management when it flares up at night. Ask how many staff members are available for weekend visits. It helps to know who will be the main nurse for your family. Ask about their backup plans if a staff member gets sick or cannot make a visit. You might also ask how they help family members cope with the stress of caregiving. Do they offer grief support groups after a loss? Ask for a clear list of what services are covered by insurance. You need to know what happens if the patient needs to move to a hospital. Clear answers help you make a choice with confidence. Write your questions down before you call them. This keeps the conversation focused on what your family needs most right now.
Preserve Family Stories
Your family history is a treasure. We provide a simple way to record memories and preserve your loved one's voice for future generations.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
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Starting Difficult Conversations: A Guide for Families
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.