GENTIVA
Provider Information
- Address
- 8414 N CHURCH ROAD
KANSAS CITY, MO 64157 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 8, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.4%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.3%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits44.6%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.5%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,042 · 56th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 74.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment93.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life74.5%
- All care steps completed96.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia33%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Gentiva
Gentiva provides hospice services for families in Kansas City, Missouri. Their team works out of their office on North Church Road in Jackson County. They focus on comfort, dignity, and support for people with life-limiting illnesses. Hospice care is about living each day as fully as possible. It brings medical, emotional, and spiritual support directly to the patient's home. The thing is, this care is designed to surround the whole family with expert help. Gentiva has served the local community for many years. They aim to ease the burden on caregivers while keeping their loved ones safe and comfortable. If you are searching for hospice options, this team is ready to listen to your needs. They understand how hard this season of life can be for everyone involved.
About Gentiva
Gentiva operates as a for-profit hospice provider. They earned their Medicare certification on July 8, 1993. That is over three decades of experience in the field. What most people don't realize is that for-profit providers must follow the same strict federal rules as non-profit ones. Medicare tracks their performance closely to ensure high standards. You can feel confident that they meet federal requirements for safety and care. Choosing a provider with a long history of certification shows a commitment to stability. Families should know that Gentiva is evaluated regularly by state and federal agencies. This helps keep the quality of care consistent over time. It is a big deal to have a partner who has been doing this work for so long. They bring deep experience to every home visit they make in the Kansas City area.
High Quality Ratings
Understanding Hospice Care in Kansas City
Hospice in Kansas City is a specialized way to provide comfort when a cure is no longer the goal. It is not about giving up. It is about choosing a different path that focuses on peace and pain relief. Medicare covers hospice for eligible patients who have a terminal diagnosis. Most people get this care in their own homes. But it can also happen in assisted living centers or nursing homes. The team usually includes nurses, aides, social workers, and chaplains. They visit on a regular schedule to check on the patient. They also teach family members how to provide daily care. That support is vital when you are tired or overwhelmed. The goal is always to keep the patient in a familiar setting. You are never alone when you choose to use these local resources.
What to Ask When Choosing a Hospice Provider
Picking the right hospice team can feel heavy. But asking the right questions helps you feel more in control. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how the team will handle pain and other symptoms. That is the most important part for many families. Ask about how they support family members who are grieving, too. It is also smart to ask how often the hospice aide visits to help with bathing or dressing. Another good question is how they coordinate care with your primary doctor. Make sure you feel heard and respected during your first meeting. If a provider cannot answer these simple questions clearly, keep looking. You deserve a partner who makes you feel supported and informed every step of the way.
Preserve Your Family's Story
This time of life is meaningful. We can help you save your family's history and stories for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
APPL ORCHARD HOSPICE OF MISSOURI, INC
ONE COMMUNITY HOSPICE
MONARCH HOSPICE & PALLIATIVE CARE
SAINT LUKE'S HOSPICE
RESIDENTIAL HOSPICE OF MISSOURI, LLC
INTERIM HEALTHCARE OF KANSAS CITY
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.