GENTIVA
Provider Information
- Address
- 2024 MAIDEN LANE, SUITE 202
JOPLIN, MO 64804 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 10, 2000
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
36
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
16.5 minutes
of nurse care per routine home care day, on average
That is the 85th percentile among hospices nationally. The national median is about 12 minutes.
153
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.5 min
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.1%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12.4%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.2%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.2%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.2%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.7%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,415 · 36th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids99.3%
- Visits in the last days of life76.8%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia24%
- Heart and circulatory disease31%
- Lung and respiratory disease12%
- Stroke5%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Gentiva in Joplin
Gentiva provides hospice care for families in Joplin, Missouri. They operate out of their office on Maiden Lane in Jasper County. Their team focuses on comfort and support during a difficult time. They work hard to manage pain and improve quality of life for every patient.
Hospice is about more than just medicine. It is about honoring the person and their wishes. The team in Joplin understands this mission well. They offer medical care, emotional support, and spiritual guidance to those in their final months. That is the core of their service. Whether you need help with daily tasks or complex pain control, they bring the care to your home. It is a local team dedicated to the Joplin community. They have been serving families since early 2000. That longevity really speaks for itself.
About GENTIVA
Gentiva is a for-profit hospice provider that earned its Medicare certification back in February of 2000. Being Medicare certified means they meet strict federal standards for safety and care quality. This is a big deal for families who want peace of mind. They have operated in the Joplin area for over two decades now.
You might wonder what for-profit status means for your care. It simply means the organization is structured as a business while still following national guidelines. The important thing is the level of care they provide to your loved one. They must report their results to the government regularly. This keeps them accountable and focused on patient outcomes. Gentiva has shown a consistent commitment to these standards over many years. When you choose them, you are picking a team with deep roots in the local healthcare system. That experience matters when you need answers fast.
Quality Ratings Snapshot
Understanding Hospice Care in JOPLIN
Finding the right care in Joplin can feel like a heavy task. But you have options. Most hospice care happens right where the patient lives. That could be a private house, an apartment, or a nursing facility. The goal is to keep your loved one in a place they know and love.
Hospice is not about giving up. It is about choosing comfort over hospital trips. A team of nurses, aides, and social workers will visit you regularly. They handle the heavy lifting of caregiving. This lets you focus on being a daughter, son, or spouse instead of a nurse. The thing is, many families wait too long to call. Starting early lets the team build a real relationship with your loved one. It gives them time to settle in and feel safe. That is how you get the best possible care in Joplin.
What to Ask When Choosing a Hospice Provider
Talking to a hospice team can be scary, but you have every right to ask questions. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You want to know that someone is always ready to help. It is also smart to ask how they handle pain medication changes. You need to know the process for getting those refills fast.
Ask them about the number of visits your loved one will get each week. Some providers offer more hands-on time than others. Finally, ask what kind of support they offer to the family after the patient passes. Grief support is a huge part of the hospice journey. Do not be afraid to ask these hard questions. The right team will be happy to give you clear, honest answers. You deserve to feel confident in your choice.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories and preserve them for the generations to come.
Start Your StoryOther Hospice Providers Nearby
HOSPICE COMPASSUS-JOPLIN
PHOENIX HOME CARE AND HOSPICE
FAITH HOSPICE & PALLIATIVE CARE, LLC
HOSPICE OF CARE
HOSPICE CARE OF VNA
ENHABIT HOSPICE
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.