HospiceScout

PHOENIX HOME CARE AND HOSPICE

Provider Information

Address
500 BROADWAY
JEFFERSON CITY, MO 65101
Ownership Type
For-Profit
Medicare Certified Since
October 27, 2021

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Hospice Care in Jefferson City

Phoenix Home Care and Hospice provides end-of-life support to families in Jefferson City, Missouri. Their team focuses on comfort, dignity, and quality of life for those facing a life-limiting illness. They serve the local community from their office at 500 Broadway in Cole County. Choosing the right support during this time is a big decision for any family. You need a team that listens and responds to your unique needs. That is why having local options like this matters so much for your peace of mind.

About Phoenix Home Care and Hospice

This provider operates as a for-profit organization. They first received their Medicare certification on October 27, 2021. Being Medicare-certified means they meet specific federal rules for quality and safety. That is a good sign for families looking for reliable care. The team here works to keep patients comfortable in their own homes. Most people prefer to stay in familiar surroundings when they are sick. You should feel free to ask them about their specific staff training and response times. They are there to help you navigate the day-to-day challenges of caregiving. Knowing their history helps you feel more secure in your choice.

High Quality Ratings

Phoenix Home Care and Hospice holds a strong 4.5 out of 5 stars overall. They also earned 4.5 stars for their quality of care. Families reported a 4 out of 5 satisfaction rating in recent surveys. These numbers show they prioritize both medical needs and the emotional well-being of their patients.

Understanding Hospice Care in Jefferson City

Jefferson City offers several resources for families needing specialized end-of-life care. Hospice is not just about medical help. It is about adding life to days rather than just days to life. The thing is, many families wait too long to call for help. They think hospice is only for the very last hours of life. But, you can get support for months if you qualify. Local providers in Cole County help manage pain and offer emotional support for the whole family. It is a team approach. You get nurses, aides, and social workers who all work together. They focus on what matters most to your loved one right now.

What to Ask When Choosing a Hospice Provider

It is normal to feel overwhelmed when picking a hospice team. Start by asking clear questions to find the right fit. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and if they have a doctor on call 24/7. Third, ask what kind of support they offer to family members who are grieving. And always ask how they coordinate with your primary doctor. You want everyone on the same page. Do not be afraid to ask for clarity. These professionals expect these questions. They should be happy to provide honest answers to help you feel comfortable.

Preserve Your Family's Story

Every life has a unique story worth saving. We help you capture memories and wisdom to share with future generations during this meaningful time.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.