GENTIVA
Provider Information
- Address
- 1616 SOUTHRIDGE DRIVE, SUITE 201
JEFFERSON CITY, MO 65109 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 6, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 0 |
| Volunteers | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12.7 minutes
of nurse care per routine home care day, on average
That is the 55th percentile among hospices nationally. The national median is about 12 minutes.
56
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.7 min
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits4.9%
Ranks better than about 98% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.3%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,088 · 19th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 87.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life87.9%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia24%
- Heart and circulatory disease29%
- Lung and respiratory disease6%
- Stroke7%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at Gentiva
Gentiva provides hospice care services to families in Jefferson City, Missouri. Their office sits on Southridge Drive in the heart of Cole County. They offer support for patients facing a life-limiting illness. The team focuses on comfort and quality of life. This is the main goal of their hospice care program. They work hard to manage pain and symptoms for those they serve. Families often find peace of mind knowing a local team is nearby. It is a big decision to start hospice care. You want a team that shows up when you need them most. Gentiva has been a Medicare-certified provider since October 2020. That means they meet federal standards for the care they provide to patients. They are ready to walk this path with you and your loved ones in the Jefferson City area.
About Gentiva
Gentiva operates as a for-profit hospice provider. Some families wonder if that changes the care. The truth is that all Medicare-certified providers must meet the same strict quality rules. They have held this certification since the fall of 2020. That is a few years of experience serving the local community. What matters most is how they treat their patients every single day. You should look for a provider that listens to your specific needs. Each family has a different story and a different set of worries. The team at this location works to address those unique concerns directly. They bring medical care and emotional support into your own home. It is about making the days count. And that is what a good hospice team does best. You can trust that they follow the rules set by the government to keep care safe and consistent for everyone involved.
Quality Performance
Understanding Hospice Care in Jefferson City
Living in Jefferson City means you have access to dedicated hospice teams. Hospice is not just about the end of life. It is about living as well as possible for as long as you can. Many people wait too long to call for help. The thing is, hospice teams can do more when they start early. They provide nurses, aides, and social workers to assist your family. These professionals visit you where you live. This helps keep the patient in their own bed, surrounded by familiar things. It also takes the pressure off family caregivers. You do not have to handle the heavy lifting alone. The local hospice community is here to provide a safety net. It is a vital resource for our city. When you have questions, just ask. Getting the right care at the right time changes everything for a family during a hard season.
What to Ask When Choosing a Hospice Provider
You have choices when selecting a hospice team. It can feel overwhelming at first. But you can make a clear decision by asking the right questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for your comfort. Next, ask how they handle pain management during the night or on weekends. You need to know that help is just a phone call away. Ask them how they support the family members, too. Caregiving is exhausting work. You deserve to know what kind of respite care they offer. Finally, ask what their plan is if the patient needs to go to a hospital. A good provider will have clear answers for all of these. Write these down before you call. It helps to keep your thoughts organized. Don't be afraid to ask for clarity until you feel confident in your choice.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth saving for future generations. Capture their voice, their history, and their wisdom today before those moments slip away.
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