HEART & SOUL HOSPICE
Provider Information
- Address
- 412 CAYCEE
FARMINGTON, MO 63640 - Ownership Type
- Other
- Medicare Certified Since
- November 21, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 6 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART & SOUL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART & SOUL HOSPICE compares to hospices nationwide.
13.6 minutes
of nurse care per routine home care day, on average
That is the 64th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.6 min
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.2%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.2%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits0%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.1%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.4%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,830 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 85.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids95.2%
- Visits in the last days of life85.1%
- All care steps completed97.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia20%
- Heart and circulatory disease36%
- Lung and respiratory disease15%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Heart & Soul Hospice is located at 412 Caycee in Farmington, Missouri. This team provides comfort and care to families across St. Francois County. They focus on managing pain and helping patients live each day with dignity. Making these decisions is never easy. But having a local team you can trust makes a big difference. They offer a range of services meant to support the patient and their loved ones. Whether it is help with daily tasks or managing tough symptoms, they are there to help. The goal is always to keep the patient as comfortable as possible in their own home. It is about focusing on the heart and soul of the person, not just the medical chart. They serve the Farmington area with a deep commitment to quality end-of-life care.
About Heart & Soul Hospice
Heart & Soul Hospice has been Medicare certified since November 21, 2005. That is nearly two decades of serving the Farmington community. They operate as an 'Other' ownership type, which is common for many local providers. What does this mean for your family? It means they have met federal standards for years. They must follow strict rules to keep their certification. This keeps the care safe and reliable. You should know that you have the right to choose your hospice provider. It is your choice who enters your home during such a private time. Take your time to talk with their team. Ask them how they handle weekend visits or after-hours emergencies. The thing is, you want a team that feels like a good fit for your specific needs. They have a long history in this area, which shows they are a stable part of the local health network.
High Quality Ratings
Understanding Hospice Care in Farmington
Hospice is a special type of care. It is for people who are facing a life-limiting illness. Many people wait too long to ask about it. The truth is that hospice can start months before the end. It is not just for the final days. In Farmington, you have access to teams that visit you where you live. This could be a private house or an assisted living facility. The care team includes nurses, aides, and social workers. They all work together to keep the patient pain-free. And they provide emotional support to the family members too. Many people do not realize that hospice covers medicine, equipment, and supplies related to the illness. That is a big deal for your budget. It takes the stress of managing supplies off your plate. You can focus on spending time with your loved ones instead of worrying about logistics.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You need to feel comfortable with the people who will be in your home. Start by asking how they handle pain management. You want to know that your loved one will be comfortable at all times. Ask them how quickly a nurse can get to your home if an emergency happens at night. That is a vital question. You should also ask how they support the family after a loss. Grief support is a key part of hospice care. Finally, ask about their experience with your loved one’s specific health condition. It helps to know they have seen it before. Do not be afraid to ask these questions. A good hospice team will be happy to answer them clearly. They want you to feel confident in the care they provide for your family.
Preserve Your Family Stories
This time is about more than just medical care. It is a time to honor the life and stories of your loved one. We provide simple ways to record and share these memories with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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CROWN HOSPICE, INC
BRIGHTON HOSPICE MISSOURI, LLC
AMEDISYS HOSPICE
ELARA CARING
MONARCH HOSPICE & PALLIATIVE CARE
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.