HospiceScout

ACG HOSPICE

Provider Information

Address
2511 BROADWAY BLUFFS DRIVE, STE 202
COLUMBIA, MO 65201
Medicare Certified Since
April 30, 2024

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACG HOSPICE compares to hospices nationwide.

14.2 minutes

of nurse care per routine home care day, on average

That is the 70th percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.2 min

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends15.6%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.2%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits33.3%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months12.5%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$7,820 · 5th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia28%
  • Other conditions28%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care at ACG Hospice

ACG Hospice serves families in Columbia, Missouri. They provide end-of-life care focused on comfort and dignity. Their team works to meet the physical and emotional needs of their patients. They aim to support both patients and their loved ones during this difficult journey. You can find their office located at 2511 Broadway Bluffs Drive. Their dedicated staff is ready to help you understand your care options. Choosing a hospice provider is a big decision for any family. ACG Hospice strives to offer quality care within the local community. They are committed to providing comfort when it matters most. If you live in Boone County, they are a local choice for your hospice needs. Their team brings care directly to where you live. This helps patients stay in a familiar and peaceful setting.

About ACG Hospice

ACG Hospice became a Medicare-certified provider on April 30, 2024. This certification means they meet strict standards set by the federal government. Medicare certification is an important sign of a provider's commitment to quality. Families should know that Medicare covers hospice services for those who qualify. This helps reduce the financial stress for many families during a hard time. The team at ACG Hospice focuses on managing pain and symptoms. They also offer support for the spirit and the heart. You can reach them at (573) 542-0920 to ask questions about their specific services. It is important to talk with them about your unique situation. They can explain how their care plan works for your family member. Their office in Columbia is there to serve the local area with care and kindness. They aim to make the hospice process clear and manageable for everyone involved.

High Quality Care Standards

ACG Hospice has earned an impressive 4.5 out of 5 stars for their overall quality rating. They also received 4.5 out of 5 stars for their quality of care. These scores come from the CMS Hospice Care Index. This index measures how well a provider follows best practices for patient care. A high rating shows that this provider is dedicated to meeting high standards for their patients.

Understanding Hospice Care in Columbia

Hospice care is a special type of care for people with serious illnesses. It is not about giving up hope. It is about choosing comfort over aggressive treatments that may not work. In Columbia, Missouri, many families use hospice to improve their quality of life. Hospice teams include doctors, nurses, and social workers. They all work together to support the patient's goals. You can receive this care at home or in a facility. The main goal is to keep the patient pain-free and comfortable. It also provides much-needed support for caregivers. Caregivers often feel tired and overwhelmed by the daily tasks of care. Hospice helps by providing extra hands and emotional guidance. This allows families to focus on spending time together. You do not have to face this journey alone. Local providers like those in Boone County are here to help you navigate this path.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a very personal choice. You should feel comfortable with the team you select. Here are some questions to ask when you call a provider:

  • How quickly can your team come to our home if we have an emergency?
  • What specific services do you provide to support the family members?
  • How do you manage pain and other difficult symptoms for the patient?
  • How often will a nurse or volunteer visit the patient?

Asking these questions will help you feel more confident in your choice. You should look for a team that listens to your concerns. They should explain things in a way that you can easily understand. Do not feel rushed when you talk to them. It is important to find a partner who fits your family's needs. Take your time to get the information you need before you decide. Your peace of mind is very important during this time.

Preserve Your Family's Precious Stories

Your family history is a gift that should be saved for the future. We can help you capture memories and stories during this meaningful time.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.