PROVIDENCE HOME HEALTH & HOSPICE
Provider Information
- Address
- 2825 BLOOMFIELD ROAD
CAPE GIRARDEAU, MO 63703 - Ownership Type
- Non-Profit
- Medicare Certified Since
- April 14, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROVIDENCE HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROVIDENCE HOME HEALTH & HOSPICE compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
38
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12.2%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.1%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.7%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,661 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.6% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment81.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.6%
- All care steps completed87.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia31%
- Heart and circulatory disease21%
- Lung and respiratory disease13%
- Stroke7%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Cape Girardeau
Providence Home Health & Hospice serves the Cape Girardeau community from their office on Bloomfield Road. They provide specialized end-of-life care designed to bring comfort and dignity to patients. Their team focuses on managing pain and supporting the emotional needs of those facing a life-limiting illness. Choosing a local provider often means the staff knows the area well and can respond quickly when families need them most. That local connection makes a real difference during a difficult time. Whether at home or in a care facility, their mission remains centered on quality of life. Families in Cape Girardeau have relied on this team for years to help guide them through the hospice journey. It is all about making sure every day counts for the patient and their loved ones.
About Providence Home Health & Hospice
Providence Home Health & Hospice operates as a non-profit organization. This is a key detail for many families. Non-profits often reinvest their resources directly back into patient care and community programs. They have been Medicare certified since April 14, 2004. That represents two decades of experience serving the region. Longevity in this field shows a steady commitment to standards and patient needs. What most people don't realize is that hospice care is a team effort. You get nurses, aides, social workers, and chaplains working together. They handle the medical side while you focus on being a family member. The goal is to reduce stress so you can spend quality time with your loved one. Knowing they have been around for twenty years gives many families peace of mind. It shows they know how to handle the challenges that come with end-of-life transitions.
Understanding Hospice Care in Cape Girardeau
Finding the right hospice in Cape Girardeau means looking at how a provider fits your specific needs. Hospice is not a place you go to die. It is a service that comes to you. The staff visits your home, nursing facility, or assisted living center. They bring medicine, supplies, and medical equipment directly to the patient. This helps keep your loved one in a familiar environment. And that is often the most important thing for a patient's comfort. The team also helps with the physical and emotional toll of caregiving. They can teach family members how to assist with daily tasks safely. You are not meant to do this alone. Hospice care is designed to wrap a support system around your entire family. It is about making the final months as peaceful and meaningful as possible for everyone involved.
What to Ask When Choosing a Hospice Provider
Picking a provider is a big decision. You should feel comfortable asking tough questions before you sign any paperwork. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask about the types of therapies they offer, such as music or pet therapy. Ask how they coordinate with your primary doctor to keep everyone on the same page. Here is a list of things to cover:
- How many staff members are available for after-hours calls?
- What is the process if we decide we want to stop hospice services?
- How does your team support families after a loss?
- Can you explain how the Medicare benefit covers these specific services?
The answers should be clear and easy to understand. If a provider uses too much medical jargon, ask them to explain it simply. You deserve to feel confident in your choice.
Preserve Your Family's Story
Your loved one has a lifetime of stories, wisdom, and memories. Saving these precious moments can be a comfort for generations to come. We offer simple tools to help you capture these narratives before they fade.
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Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
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What CMS Star Ratings Actually Mean for Your Family
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.