HospiceScout

NOVUS LIFECARE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1700 NW MOCK AVE, STE B
BLUE SPRINGS, MO 64015
Ownership Type
For-Profit
Medicare Certified Since
September 27, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NOVUS LIFECARE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Physicians0
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NOVUS LIFECARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how NOVUS LIFECARE compares to hospices nationwide.

17.6 minutes

of nurse care per routine home care day, on average

That is the 89th percentile among hospices nationally. The national median is about 12 minutes.

13

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.6 min

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits23%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care13.8%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months10.3%

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.2%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,766 · 22nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.6%
  • Pain assessment87.9%
  • Breathing difficulty screening98.8%
  • Breathing difficulty treatment94%
  • Treatment preferences discussed98.8%
  • Beliefs and values discussed98.8%
  • Bowel care for patients on opioids85.2%
  • Visits in the last days of life54.9%
  • All care steps completed85.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer31%
  • Dementia21%
  • Other conditions28%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care at NOVUS LIFECARE

NOVUS LIFECARE serves families in Blue Springs, Missouri, from their office on Mock Avenue. They specialize in hospice care, which focuses on comfort and quality of life for those with serious illnesses. The team works to manage pain and support the emotional needs of patients. Choosing hospice is a big step for any family. Having a local provider like this one means help is nearby when you need it most. They serve the Jackson County area with a commitment to compassionate end-of-life care. Getting the right support can change everything during a difficult time. That is why finding a team that aligns with your family's values is so important. They are ready to answer your questions and help you understand your options for care in the comfort of your own home or a facility.

About NOVUS LIFECARE

NOVUS LIFECARE operates as a for-profit hospice provider in Missouri. They have been Medicare certified since September 27, 2021. This certification means they meet strict federal standards for patient care and safety. It is a good sign when a provider has been in the system for several years. Families should know that being for-profit does not change the high level of care they must provide to keep their certification. The thing is, all Medicare-certified hospices must follow the same rules for quality. They focus on the patient's comfort above all else. You can feel confident knowing they have been vetted by federal health officials. If you are considering them, reach out to their office at (816) 654-4221. Ask them how their team will support your specific needs. They are there to guide you through the process step-by-step.

High Quality Ratings

NOVUS LIFECARE holds an impressive overall rating of 4.5 out of 5 stars. Their quality of care rating is also 4.5 out of 5 stars according to the CMS Hospice Care Index. This score reflects their dedication to meeting the needs of the patients they serve.

Understanding Hospice Care in Blue Springs

Hospice is not just about the end of life. It is really about making the most of every day you have left. In Blue Springs, families have access to several hospice options, but quality can vary. The main goal is to keep your loved one comfortable and pain-free. Most people prefer to receive care in their own homes, surrounded by familiar items and family photos. Hospice teams bring the care to you. They include nurses, aides, and social workers who visit on a regular schedule. They also offer spiritual support and grief counseling for the whole family. The thing to remember is that you can choose your provider. You do not have to pick the first one you hear about. Take your time to talk with them and see if they feel like a good fit for your situation.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team can feel heavy, but asking the right questions helps clear the fog. Start by asking how quickly they can get a nurse to your home in an emergency. You want to know that help is available 24/7. Ask how they handle pain and other symptoms, as this is the core of their work. You should also ask what kind of support they provide for family caregivers. It is a hard job, and you will need a break sometimes. Ask how many patients each nurse sees, as a smaller caseload often means more time for your loved one. Finally, ask what makes their team different from others in the area. Listen to their answers and trust your gut. You deserve a team that listens to you and honors your wishes.

Keep Your Family Stories Alive

Your loved one's life is a beautiful story. We can help you record their memories and wisdom so they are never lost. Start preserving those precious moments today for the generations to come.

Preserve Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.