HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
278 COMMERCIAL DRIVE
NEWTON, MS 39345
Ownership Type
For-Profit
Medicare Certified Since
June 19, 1997

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)5
Physicians2
Volunteers3

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

11.6 minutes

of nurse care per routine home care day, on average

That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.

109

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.6 min

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.4%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.9%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits22.1%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.5%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.3%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15.7%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.5%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,929 · 50th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life84.2%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia25%
  • Heart and circulatory disease23%
  • Lung and respiratory disease15%
  • Stroke9%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About GENTIVA in Newton

GENTIVA serves families in Newton, Mississippi. This freestanding hospice provider offers care to patients at their home or in care facilities. They have been certified by Medicare since June 1997. The team holds accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews hospice agencies to ensure they meet high standards for safety and patient care. Families in Newton can expect professional support from this local office. They work to manage symptoms and focus on the comfort of your loved one. It is a local option for those who need end of life care services.

About GENTIVA

GENTIVA operates as a for-profit hospice provider. Being a freestanding hospice means they focus only on hospice care. The agency has been part of the Medicare program for over two decades. They maintain accreditation through CHAP. This group acts as an independent auditor for healthcare providers. They check that the agency follows strict rules for patient health and safety. Choosing an accredited provider gives families a clear sign that the agency values quality. This office employs twelve staff members to help with daily needs. Their team includes five registered nurses and two physicians. They also have three volunteers who assist with patient care. This mix of staff helps them provide consistent support for families in the Newton area.

Quality Performance

GENTIVA earned top marks in all CMS quality categories. They received the highest possible ratings for both their quality of care and patient satisfaction surveys.

What Is Hospice Care Like in Newton?

Hospice care in Newton focuses on comfort for the patient and support for the family. It is not about curing an illness. Instead, it is about managing pain and keeping the patient at peace. The team at GENTIVA includes five nurses and two doctors who oversee medical needs. They also use three volunteers to provide extra help for families. These people visit the home to check on symptoms or talk with family members. A hospice plan is created for each specific patient. The goal is to keep the patient in their preferred setting as long as possible. This care is available around the clock when emergencies arise. It gives families a way to handle difficult times with a trained team by their side. They prioritize clear communication and regular visits for everyone involved in the care plan.

What to Ask When Choosing a Hospice Provider

Picking a hospice agency is a big decision for your family. You should ask questions that help you understand how they work. First, ask how quickly a nurse can get to your home if a problem happens at night. Second, ask how they handle pain management and if they have a doctor on call. You should also ask how the volunteers will interact with your loved one. Ask how the agency tracks their quality of care. A good provider will be happy to talk about their staff and their experience. They should explain how they support families during the dying process. Do not be afraid to ask for details about their daily routine. You need to feel comfortable with the people who will enter your home. Clear answers are a sign of a professional and open hospice agency.

Preserve Your Family Stories

Capture the life lessons and memories of your loved ones to keep them safe for future generations.

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