HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
278 COMMERCIAL DRIVE
NEWTON, MS 39345
Ownership Type
For-Profit
Medicare Certified Since
June 19, 1997

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)5
Physicians2
Volunteers3

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

11.6 minutes

of nurse care per routine home care day, on average

That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.

109

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.6 min

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.4%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.9%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits22.1%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.5%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.3%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15.7%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.5%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,929 · 50th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life84.2%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia25%
  • Heart and circulatory disease23%
  • Lung and respiratory disease15%
  • Stroke9%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Newton

GENTIVA serves families in Newton, Mississippi, from their office on Commercial Drive. They provide hospice care for those facing life-limiting illnesses. Their team focuses on comfort, dignity, and quality of life. This is a for-profit provider that has been Medicare certified since June 1997. That is a long time to serve a community. What most people do not realize is that hospice is about living well, not just end-of-life care. They work with patients and their loved ones to manage pain. They also provide emotional and spiritual support. The goal is to make every day count for the patient. It is about peace of mind for the whole family during a very hard time. Choosing the right partner matters. This team has been a steady presence in the Newton area for decades.

About GENTIVA

GENTIVA operates as a for-profit hospice provider in Newton. They have maintained their Medicare certification for over 25 years. That longevity shows they meet federal standards for patient care. Being for-profit means they follow specific business structures, but it does not change their core duty. Their primary job is to keep patients comfortable and pain-free. Families should know that Medicare covers these services for eligible patients. You do not have to pay out of pocket for basic hospice care. The thing is, every hospice agency is different. You should always look at their quality ratings to see how they compare to others. GENTIVA has earned high marks for their work. They focus on meeting the needs of local families with care and skill. It is helpful to see such a long history of service in one location. They know the area and the people well.

Quality of Care

GENTIVA stands out with a 5/5 star overall rating from Medicare. They also earned a 5/5 score for their quality of care based on the Hospice Care Index. Plus, they hold a solid 4/5 star rating in patient satisfaction. These numbers prove they take their mission seriously.

Understanding Hospice Care in Newton

Finding the right care in a small town like Newton can feel overwhelming. You want someone nearby who truly cares. Hospice is not just a place you go. It is a service that comes to you. Most care happens right in the patient's own home. This keeps families together in a familiar space. That is a big deal. Local teams like GENTIVA know the community and the local doctors. This helps when coordinating care or getting supplies quickly. You might have questions about how it all works. The process is simple once you start. A doctor refers the patient, and a nurse visits to assess needs. Then, a custom plan is created just for that person. It is all about personal attention. You are not just a number to them. You are a neighbor in need of support.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for any family. You need to feel comfortable with the team you invite into your home. Start by asking how they handle pain management. You want a clear answer on how quickly they respond to emergencies. It is also smart to ask about their staff's availability. Do they have someone on call 24 hours a day? You should know who will be at the house. Ask if you will have the same nurse most of the time. This builds trust and makes care much smoother. Finally, ask what support they offer to the family. Grief counseling is often included, but it is good to confirm. These questions help you see if a provider is a good fit. Trust your gut during these talks. You deserve a team that listens to you.

Keep Your Family Stories Alive

During this time, your family's history is more precious than ever. We help you record and preserve the stories and wisdom that define your loved ones for future generations.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.