HEART OF HOSPICE, LLC - DELTA
Provider Information
- Address
- 810 EAST SUNFLOWER ROAD, SUITE 100-C
CLEVELAND, MS 38732 - Ownership Type
- Other
- Medicare Certified Since
- November 18, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
| Volunteers | 1 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART OF HOSPICE, LLC - DELTA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART OF HOSPICE, LLC - DELTA compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits30.1%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.5%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice11.9%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,935 · 44th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia21%
- Heart and circulatory disease25%
- Stroke12%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Cleveland
Heart of Hospice, LLC - Delta serves the Cleveland, Mississippi community from their office on East Sunflower Road. They provide specialized end-of-life care for patients and their loved ones in Bolivar County. Choosing a hospice team is a big decision for any family. You want a team that balances clinical expertise with deep compassion. This provider works to ensure comfort and dignity during a difficult time. Their mission centers on supporting both the patient and the people who love them most. It is about more than just medicine. It is about making every day count. If you live in or near Cleveland, this team offers a local option for your hospice needs. They understand the specific needs of the Delta region. That local presence often makes a real difference when you need a nurse or aide to arrive quickly. Their goal is to help your family focus on being together rather than managing symptoms alone.
About HEART OF HOSPICE, LLC - DELTA
This provider has been Medicare certified since November 18, 2017. That is nearly seven years of experience serving the community. They operate under an "Other" ownership structure, which is common in the hospice field. What does this mean for you? It means they must follow strict federal rules to keep their certification. Medicare checks their performance regularly to ensure they meet high standards. You can feel confident knowing they have a track record of service in Bolivar County. The thing is, hospice is a team sport. It includes doctors, nurses, social workers, and chaplains working together. This group follows that model to provide a full circle of support. When you contact them at (662) 350-0557, you start a conversation about what your family needs right now. They can explain how their specific team approaches pain management and emotional support. Don't be afraid to ask how they handle after-hours calls or weekend needs.
Quality Performance
Understanding Hospice Care in CLEVELAND
Hospice care is a special type of support for people facing a serious illness. It focuses on comfort, not a cure. In Cleveland, families have access to teams that come directly to the home. This might be a private house, an assisted living center, or a nursing home. The main goal is to manage pain and other symptoms so the patient can stay comfortable. But hospice provides more than just physical help. They offer emotional and spiritual support to the whole family. Many people think hospice is only for the very last days of life. That is a common mistake. You can start hospice care as soon as a doctor says a patient has six months or less to live. Starting sooner allows the team to build a better relationship with the patient. It helps everyone feel more prepared. The team visits regularly to check on the patient and provide supplies like medicine or equipment. You are never alone in this process.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming. Take a deep breath and ask these questions to get the clarity you need. First, ask how quickly a nurse can get to your home if an emergency happens at night. You want to know there is a plan for weekends and holidays. Second, ask how they involve the family in the care plan. You know your loved one best, so your input is vital. Third, ask what specific support they offer for grieving family members after a loss. Many hospices provide counseling for months afterward. Finally, ask if they have staff who live in the local area. Local staff usually know the community resources well. Here’s the thing—you should feel heard and respected by the person on the other end of the phone. If they seem rushed or annoyed by your questions, that is a red flag. Keep looking until you find a team that feels like the right fit for your family.
Preserve Your Family's Story
Every life has a unique story worth saving. During this time, capturing memories and wisdom can be a beautiful gift for future generations. Learn how to record these precious moments easily.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Choosing a Hospice Provider: A 5-Step Quality Guide
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Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.