HospiceScout

HEART OF HOSPICE, LLC - DELTA

Provider Information

Address
810 EAST SUNFLOWER ROAD, SUITE 100-C
CLEVELAND, MS 38732
Ownership Type
Other
Medicare Certified Since
November 18, 2017

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Cleveland

Heart of Hospice, LLC - Delta serves the Cleveland, Mississippi community from their office on East Sunflower Road. They provide specialized end-of-life care for patients and their loved ones in Bolivar County. Choosing a hospice team is a big decision for any family. You want a team that balances clinical expertise with deep compassion. This provider works to ensure comfort and dignity during a difficult time. Their mission centers on supporting both the patient and the people who love them most. It is about more than just medicine. It is about making every day count. If you live in or near Cleveland, this team offers a local option for your hospice needs. They understand the specific needs of the Delta region. That local presence often makes a real difference when you need a nurse or aide to arrive quickly. Their goal is to help your family focus on being together rather than managing symptoms alone.

About HEART OF HOSPICE, LLC - DELTA

This provider has been Medicare certified since November 18, 2017. That is nearly seven years of experience serving the community. They operate under an "Other" ownership structure, which is common in the hospice field. What does this mean for you? It means they must follow strict federal rules to keep their certification. Medicare checks their performance regularly to ensure they meet high standards. You can feel confident knowing they have a track record of service in Bolivar County. The thing is, hospice is a team sport. It includes doctors, nurses, social workers, and chaplains working together. This group follows that model to provide a full circle of support. When you contact them at (662) 350-0557, you start a conversation about what your family needs right now. They can explain how their specific team approaches pain management and emotional support. Don't be afraid to ask how they handle after-hours calls or weekend needs.

Quality Performance

Heart of Hospice, LLC - Delta holds an overall quality rating of 4 out of 5 stars. They also earned a 4 out of 5 rating for their quality of care based on the CMS Hospice Care Index. This means they perform well on federal measures designed to track patient care and family support.

Understanding Hospice Care in CLEVELAND

Hospice care is a special type of support for people facing a serious illness. It focuses on comfort, not a cure. In Cleveland, families have access to teams that come directly to the home. This might be a private house, an assisted living center, or a nursing home. The main goal is to manage pain and other symptoms so the patient can stay comfortable. But hospice provides more than just physical help. They offer emotional and spiritual support to the whole family. Many people think hospice is only for the very last days of life. That is a common mistake. You can start hospice care as soon as a doctor says a patient has six months or less to live. Starting sooner allows the team to build a better relationship with the patient. It helps everyone feel more prepared. The team visits regularly to check on the patient and provide supplies like medicine or equipment. You are never alone in this process.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Take a deep breath and ask these questions to get the clarity you need. First, ask how quickly a nurse can get to your home if an emergency happens at night. You want to know there is a plan for weekends and holidays. Second, ask how they involve the family in the care plan. You know your loved one best, so your input is vital. Third, ask what specific support they offer for grieving family members after a loss. Many hospices provide counseling for months afterward. Finally, ask if they have staff who live in the local area. Local staff usually know the community resources well. Here’s the thing—you should feel heard and respected by the person on the other end of the phone. If they seem rushed or annoyed by your questions, that is a red flag. Keep looking until you find a team that feels like the right fit for your family.

Preserve Your Family's Story

Every life has a unique story worth saving. During this time, capturing memories and wisdom can be a beautiful gift for future generations. Learn how to record these precious moments easily.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.