SOUTHERN CARE INC DBA GENTIVA
Provider Information
- Address
- 925 TOMMY MUNRO DRIVE, SUITE J
BILOXI, MS 39532 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 18, 1997
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 15 |
| Physicians | 4 |
| Volunteers | 6 |
29
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOUTHERN CARE INC DBA GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOUTHERN CARE INC DBA GENTIVA compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
166
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits28.1%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months53.5%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.1%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,477 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.9%
- All care steps completed99.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia27%
- Heart and circulatory disease28%
- Lung and respiratory disease15%
- Stroke3%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Southern Care Inc dba Gentiva
Southern Care Inc dba Gentiva provides hospice services in Biloxi, Mississippi. They have served the local area since 1997 with a focus on end of life care. This provider holds accreditation from CHAP. That means an outside group checked their work to ensure it meets high safety standards. Families often look for this stamp of approval when they choose care. It shows the team follows strict rules for health and patient safety. They operate as a for profit organization in Harrison County. Choosing a provider is a big decision for your family. This team offers support to those who need it most in the Biloxi region.
Understanding Their Quality of Care
This provider maintains strong quality marks based on the official Hospice Care Index. They also show solid results on surveys that measure patient satisfaction. CHAP accreditation is a vital sign of quality. CHAP stands for Community Health Accreditation Partner. They send experts to check if a hospice follows the best practices in the field. Most families find comfort in knowing a third party monitors the care provided. This hospice has been certified by Medicare for over twenty years. That long history means they have helped many people in the Biloxi area. Experience counts when you need someone to manage pain or help with daily needs. Their team includes fifteen registered nurses and four physicians. They also work with six volunteers to serve their patients. You deserve to know who will be walking through your front door.
Quality Summary
What Is Hospice Care Like in Biloxi?
Hospice care in Biloxi centers on comfort and dignity for the patient. You can expect a team to visit your home to help manage symptoms. They focus on quality of life rather than curing an illness. The staff here includes fifteen registered nurses who handle medical needs. They also have four physicians on the team to oversee care plans. Six volunteers are available to provide extra companionship for patients and families. This team approach ensures that someone is always watching over the patient. You can call them to discuss how they will meet your specific needs in your home. They work to keep the patient comfortable and pain free. Most people find that having a team of experts makes the home environment much easier to manage. It allows families to spend quality time together without worrying about complex medical tasks. That is a helpful service for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions when you interview a hospice team. Start by asking how quickly they can get a nurse to your home in an emergency. You should also ask how they handle pain management during the night or on weekends. It is smart to ask how they keep family members informed about changes in the patient condition. Ask if they provide help for the family after the patient passes away. These questions help you see if their values match what your family needs. Do not be afraid to ask for clear answers. You are the one who knows your loved one best. A good provider will welcome these questions and take the time to answer them fully. They should make you feel heard and respected throughout the entire process. Take your time to find the right fit for your family.
Preserve Your Family Stories
Recording your loved one's history is a gift for future generations. We provide tools to help you capture these memories easily and keep them safe forever.
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