SOUTHERN CARE INC DBA GENTIVA
Provider Information
- Address
- 925 TOMMY MUNRO DRIVE, SUITE J
BILOXI, MS 39532 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 18, 1997
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 15 |
| Physicians | 4 |
| Volunteers | 6 |
29
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOUTHERN CARE INC DBA GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOUTHERN CARE INC DBA GENTIVA compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
166
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits28.1%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months53.5%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.1%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,477 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.9%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia27%
- Heart and circulatory disease28%
- Lung and respiratory disease15%
- Stroke3%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Southern Care Inc DBA Gentiva
Southern Care Inc DBA Gentiva provides hospice services in Biloxi, Mississippi. They have served the area since 1997. This provider holds accreditation from CHAP. That means an outside group checked their work to make sure they follow high standards. They operate as a freestanding hospice in Harrison County. Families often look for this type of care when they need support with comfort at the end of life. Their team includes 29 total employees who work to help patients. This includes 15 registered nurses and 4 physicians. They also have 6 volunteers on their team. Choosing a hospice provider can feel like a lot to manage. It helps to know which groups have earned high marks for their service. This provider holds strong quality of care marks. They also maintain above-average patient survey results. You can find them at 925 Tommy Munro Drive, Suite J.
Provider Background
This hospice operates as a for-profit entity. They have been certified by Medicare for over two decades. The CHAP accreditation is a badge of quality. It shows that an independent group looked at how they run their daily operations. They check on safety and how the staff treats patients. Most families find comfort in knowing a third party reviewed the hospice. It shows that the team follows national rules for medical care. The staff includes 15 registered nurses who provide direct care. Having 4 physicians on board means they have medical experts ready to help with complex needs. It is worth looking at these numbers. They tell a story about how the team is built to support you. You should feel free to ask them how their team size helps them serve your loved one. They have the resources needed to provide steady and reliable support for local families.
Quality Performance
What Is Hospice Care Like in Biloxi?
Hospice care in Biloxi focuses on comfort for patients and their families. It is not about curing an illness. It is about making sure your loved one feels peace. The care team comes to where the patient lives. This could be a private home or a care facility. They bring medicine and equipment to manage pain. They also offer emotional support to the family. The team in Biloxi is made of 15 nurses and 4 doctors. They work with 6 volunteers to offer extra time and attention. These people handle the day to day tasks of comfort. They help you understand what to expect. You are never doing this alone when you have a strong team. They focus on the goals that matter most to the patient. This might be staying home. It might be having less pain. You decide what success looks like for your own family.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you sign up. Start by asking how often a nurse will visit your home. You should also ask how they handle pain after hours. It is good to know who you call in the middle of the night. Ask about the volunteers and how they help the family. You might ask how they handle spiritual needs if that matters to you. Ask them to explain their plan for your specific situation. A good provider will answer these clearly. Do not feel rushed to make a choice. Take your time to get the right fit. You want a team that listens to your concerns. They should be open about their services. If they seem annoyed by questions, look for another option. Your peace of mind matters more than anything else during this time.
Preserve Your Family Stories
Your family has a unique history. Capture these precious memories and voices before they fade away.
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