GENTIVA
Provider Information
- Address
- 104 COURT STREET
BATESVILLE, MS 38606 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 9, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Volunteers | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
16.7 minutes
of nurse care per routine home care day, on average
That is the 86th percentile among hospices nationally. The national median is about 12 minutes.
58
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.7 min
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.8%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.1%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25.3%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.4%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care34.7%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,970 · 61st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 85.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment97.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life85.1%
- All care steps completed96.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia18%
- Heart and circulatory disease48%
- Lung and respiratory disease9%
- Other conditions6%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at Gentiva
Gentiva serves the Batesville area from their office on Court Street. They provide comfort-focused care for patients in Panola County who need support during a serious illness. This team helps manage pain and offers emotional comfort to local families. They have been providing these services since April 2003. That is over two decades of experience in the community. Their goal is to make sure every patient stays comfortable and gets the support they deserve at home. It is a big responsibility, but they focus on keeping patients close to their loved ones. If you live in or near Batesville, this is a local option for hospice support. The care team works hard to meet the specific needs of each family they serve. Finding the right help is hard, but knowing the basics helps you get started.
About Gentiva
Gentiva operates as a for-profit hospice provider in Mississippi. Being for-profit means they function as a private business while still following strict federal rules. They have been Medicare-certified since 2003. That is a long time to build trust in the medical field. What most people do not realize is that all Medicare-certified hospices must follow the same core rules for patient care. And because they have been around for so long, they have likely seen many different situations. You should know that their office is located right in the heart of Batesville. That makes it easy for them to reach families in the surrounding area. When you speak with them, ask about how their team coordinates with your primary doctor. Good communication is the key to a smooth experience. You deserve a team that listens and acts fast when you have concerns.
Quality of Care
Understanding Hospice Care in Batesville
Hospice is about living well for as long as possible. It is not just for the final days. The main goal is to improve the quality of life for the patient. In Panola County, families have access to teams that can bring medical supplies and nurses right to the house. That keeps the patient in a familiar spot. And that is a huge comfort for everyone involved. Some families worry that hospice means giving up. That is simply not true. It is actually about getting extra help to manage pain and symptoms. The team includes nurses, aides, and social workers. They all work together to support the patient and the family. Most people wish they had called for help sooner. So, if your loved one is struggling, do not wait until a crisis happens to ask for information.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You should feel comfortable asking tough questions. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask how they help with emotional support for the family. Hospice is not just for the patient. Third, ask how they manage pain and other symptoms that might pop up. You want a team that is proactive. And finally, ask about their staff turnover. You want to know the people who walk through your door regularly. Building a bond with the care team is very important. Do not be afraid to ask these questions during your first meeting.
Preserve Your Family's History
Your family has a lifetime of stories, wisdom, and memories that deserve to be kept safe for future generations. Now is the perfect time to capture those precious moments.
Start Preserving StoriesOther Hospice Providers Nearby
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