HospiceScout

GENTIVA

Provider Information

Address
1821 UNIVERSITY AVENUE WEST STE. 252
SAINT PAUL, MN 55104
Ownership Type
For-Profit
Medicare Certified Since
October 13, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Gentiva in Saint Paul

Gentiva provides hospice services for families in Saint Paul, Minnesota. They operate out of their office on University Avenue West in Ramsey County. Their team focuses on comfort and support for patients during their final months. Think of them as a partner for your family during a very hard time. They help manage symptoms so your loved one can stay at home. And they offer emotional support for the whole family too. It is a big job, but they have been doing this work in the area since 2020. They are a for-profit provider that works under Medicare rules. You can reach their local office directly at (612) 361-0022 if you have questions about their specific care plans. Finding the right fit for your needs is the most important step right now. That is why having clear information matters so much.

About GENTIVA

Gentiva has been Medicare-certified since October 2020. Being certified means they meet federal standards for health and safety. That is a good sign for families looking for reliable care. They are a for-profit organization. This means they are responsible to owners and investors, but they still follow strict Medicare guidelines. What does that mean for you? It means they must provide a high level of care to keep their certification. You should feel comfortable asking them about how their team is structured. Who will visit your home? How often will a nurse stop by? These are simple, honest questions. You deserve clear answers before you sign any paperwork. The team at this location works hard to support the Saint Paul community. They know how to handle the daily details of hospice care. It is their job to make things easier for you.

Quality Ratings

Gentiva holds an overall rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. This score shows they perform well on federal quality measures compared to other providers.

Understanding Hospice Care in SAINT PAUL

Hospice is about living well, even when time is short. In Saint Paul, you have several choices for end-of-life care. But not every hospice provider works the same way. Some focus on specific illnesses, while others serve a wider range of needs. Most hospice care happens right where you live. This could be your own home, a family member's house, or a local nursing facility. The goal is to keep the patient pain-free and comfortable. The thing is, hospice is not just for the patient. It is for the family too. They offer grief support, spiritual care, and help with daily chores. It is a team effort. You do not have to walk this path alone. Having a local provider like Gentiva means they know the community resources well. That can make a real difference when you need help fast.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision. You want to feel confident in the team you pick. Start by asking these questions to get a better feel for their services:

  • How quickly can a nurse get to my home if we have an emergency at night?
  • How will you help us manage pain and other symptoms at home?
  • What specific training does your staff have for our type of illness?
  • How do you support family members who are feeling overwhelmed or sad?

And listen to your gut. Do they answer your questions with kindness? Do they seem rushed or do they take time to listen? You need a partner who treats you like family. If something feels off, it is okay to ask more questions. Or even call another provider to compare. You are in charge of this decision. Take your time to get it right.

Preserve Your Family Stories

Your loved one has a lifetime of stories to share. Capturing these memories brings comfort to everyone during this difficult time. We can help you start that project today.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.