NORTH MEMORIAL HOME HLTH HOSPC
Provider Information
- Address
- 3500 FRANCE AVENUE NORTH, SUITE 101
ROBBINSDALE, MN 55422 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 23, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 39 |
39
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NORTH MEMORIAL HOME HLTH HOSPC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NORTH MEMORIAL HOME HLTH HOSPC compares to hospices nationwide.
11.5 minutes
of nurse care per routine home care day, on average
That is the 41st percentile among hospices nationally. The national median is about 12 minutes.
136
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.5 min
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.8%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20.8%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,830 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 39% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment94.8%
- Breathing difficulty screening96.9%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids97.6%
- Visits in the last days of life39%
- All care steps completed88.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia21%
- Heart and circulatory disease19%
- Lung and respiratory disease12%
- Stroke6%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones in Robbinsdale
North Memorial Home Hlth Hospc provides end-of-life care for residents in Robbinsdale, Minnesota. They focus on comfort, dignity, and support for the whole family during a difficult time. Their team works out of their office on France Avenue North. They serve the greater Hennepin County area with a steady hand. Many people feel overwhelmed when they first look into hospice options. It is a big step. But you do not have to walk this path by yourself. This provider brings medical care and emotional support directly to where your loved one calls home. They focus on quality of life above all else. This means managing pain and making sure every day has meaning. It is about living well until the very end. The team is there to listen and guide you through the process. You deserve a team that truly cares about your needs.
About North Memorial Home Hlth Hospc
This provider has been Medicare certified since September 23, 1986. That is nearly four decades of service to the community. They operate as a non-profit organization. That matters. Non-profits often put any extra money back into patient care rather than profits. It is a different way of doing business. You should know that they have deep roots in the Robbinsdale area. Families often look for stability when choosing hospice. This long history shows they have staying power. They are located at 3500 France Avenue North, Suite 101. If you need to reach them, call (763) 581-9340. They can answer your questions about eligibility and what to expect. Do not feel rushed when you call. Ask them about their specific experience with your loved one's health needs. They are there to help you make the right choice for your family. Knowledge is your best tool right now.
Exceptional Quality Ratings
Understanding Hospice Care in Robbinsdale
Hospice is a special kind of care. It is not about giving up hope. Instead, it is about shifting the focus to comfort. In Robbinsdale, you have access to providers who visit you at home. This could be a house, an apartment, or even a nursing home. The goal is to keep your loved one in a familiar place. They get to stay near their things and their memories. The thing is, hospice is a team effort. You get a nurse, a social worker, and even volunteers. They all work together to help with physical pain and emotional stress. Many families tell me they wish they had called sooner. They wait until the very end. But starting care earlier allows the team to build a real relationship. That connection makes a world of difference. It brings peace to the home. You have options, so take your time to pick the right one.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a deeply personal decision. Start by asking these questions to get a clear picture. First, ask: "How quickly can a nurse get to our home if we have an emergency at night?" You want to know someone is always there. Second, ask: "How does your team help with the emotional needs of the family?" The journey is hard on everyone, not just the patient. Third, ask: "What experience do you have with my loved one's specific condition?" It is okay to be direct. Finally, ask: "How do you handle changes in pain levels?" You need to know they can act fast. Write down the answers. Compare them later. Trust your gut feeling when you talk to them. You are building a partnership for the coming months. Make sure it feels right for your family.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We help you collect these memories to create a lasting legacy for your family to cherish forever.
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Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.