HospiceScout

HEART TO HEART HOSPICE OF SOUTHGATE, LLC

Provider Information

Address
1 HERITAGE PLACE, SUITE 107
SOUTHGATE, MI 48195
Ownership Type
For-Profit
Medicare Certified Since
January 4, 2011

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Heart to Heart Hospice of Southgate

Heart to Heart Hospice of Southgate, LLC provides dedicated end-of-life care to families in Southgate, Michigan. They focus on comfort and support for patients living in Wayne County. This team helps manage symptoms so patients can spend more quality time with their loved ones. It is a local option for those who need medical care at home or in a facility. They have served the area since early 2011. Choosing the right support is a big step for your family. The team here works to make each day easier and more peaceful. They aim to provide kindness and expert care when it matters most.

About Heart to Heart Hospice of Southgate, LLC

This hospice provider operates as a for-profit organization. They earned their Medicare certification on January 4, 2011. That means they have over a decade of experience serving this community. Medicare certification is a sign that they meet strict federal standards for safety and care. What most people do not realize is that all Medicare-certified hospices must follow the same basic rules for patient care. Being a for-profit agency means they run their business model differently than non-profit groups. But, the care they provide must still meet high quality marks. Families should know that they have a right to ask about the specific services offered. You deserve clear answers about how they handle pain and daily support. The goal is always to find a partner who fits your family’s unique needs.

Quality Care Summary

Heart to Heart Hospice holds a strong 4.5 out of 5-star rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well they manage symptoms and provide support. While their patient satisfaction score is 3 out of 5 stars, their high clinical rating shows a commitment to medical excellence.

Understanding Hospice Care in Southgate

Living in Wayne County, you have access to several hospice options. Hospice care is not just about the final days of life. It is really about living each day to the fullest. The care team includes doctors, nurses, and aides who visit your home. They also offer social workers and chaplains to help with the emotional side of things. That said, hospice is a team effort. You and your family stay in control of the big decisions. The agency acts as a guide to keep your loved one comfortable and pain-free. Most people start hospice later than they should. You do not have to wait for a crisis to reach out for help. Asking questions early can make the transition much smoother for everyone involved. It is okay to ask for support today.

What to Ask When Choosing a Hospice Provider

It is normal to feel overwhelmed when picking a provider. Start by asking how quickly a nurse can get to your home if a problem pops up at night. You should also ask how they help with medicine and medical gear. Here is a simple list to get you started. First, ask how many nurses they have on staff to handle your area. Second, ask how they communicate with your regular doctor. Third, ask what kind of support they give to the family members who are caring for the patient. And finally, ask if they have volunteers who can sit with the patient to give the family a short break. These answers will help you see if they are the right fit. Trust your gut during these talks. You know your loved one best.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories and wisdom. Recording these memories is a beautiful way to honor their journey and keep their voice for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.