THE CARE TEAM HOSPICE
Provider Information
- Address
- 604 W MAIN ST, SUITE A
GAYLORD, MI 49735 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 9, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 1 |
| Volunteers | 7 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THE CARE TEAM HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THE CARE TEAM HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
38
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.4%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.9%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care20%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.7%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,582 · 77th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 48.3% of patients or more. Most hospices score above 90 percent.
- Pain screening95.5%
- Pain assessment96.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment78.8%
- Treatment preferences discussed100%
- Beliefs and values discussed95.5%
- Visits in the last days of life48.3%
- All care steps completed80.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia31%
- Heart and circulatory disease25%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About The Care Team Hospice
The Care Team Hospice operates from its office on West Main Street in Gaylord, Michigan. This freestanding hospice provider offers specialized end-of-life care for patients in Otsego County and the surrounding areas. They have provided medical support to the community since their Medicare certification in October 2017. The organization maintains a CHAP accreditation, which shows they meet high standards for safety and service quality set by an independent review group. A team of four registered nurses, one physician, and seven volunteers work together to provide care. They aim to support patients and their families during difficult times. Choosing a local team can make coordination much easier for everyone involved in the care plan.
Ownership and Quality Standards
The Care Team Hospice is a for-profit organization. Some families prefer to look at how a provider measures up against national standards. The CHAP accreditation is a voluntary process. It means an outside group checked their daily operations to ensure they follow strict rules for patient care. This process often pushes providers to keep their staff well-trained and their records organized. Because they have earned this stamp of approval, families can feel more confident in the processes the agency uses. The agency currently holds strong quality-of-care marks based on the official CMS Hospice Care Index. These scores look at how well the team manages pain and meets the needs of the people they serve. It is a good idea to ask how they apply these standards to your specific situation.
Quality Performance
What Is Hospice Care Like in GAYLORD?
Hospice care in Gaylord focuses on comfort and dignity for those with life-limiting illnesses. The Care Team Hospice functions with a total staff of eleven people. This group includes four registered nurses who handle the medical side of care, like managing symptoms. One physician leads the clinical direction of the team. Seven volunteers also offer their time to provide companionship or help with daily tasks. Having a dedicated team means that care is often personalized to fit the needs of the patient. Most care happens in the home, but hospice can also occur in other settings. The goal remains the same regardless of the location. They work to keep the patient comfortable and supported. It is a team effort to ensure quality of life stays as high as possible throughout the process.
What to Ask When Choosing a Hospice Provider
You should gather information before making a final decision. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You might also ask how the team manages pain and other difficult symptoms for their patients. It is helpful to know how they handle communication with the patient’s primary doctor. Ask about the specific roles of the volunteers and how often they might visit your home. You should also find out how they support family members who are acting as caregivers. Understanding these details will help you feel more prepared. Do not be afraid to ask for clear answers. Good providers expect these questions and will be happy to explain their methods to you.
Preserve Family Stories
Your loved one has a lifetime of stories that deserve to be remembered by future generations.
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