HospiceScout

THE CARE TEAM HOSPICE

OtherCHAP AccreditedFreestanding Hospice

Provider Information

Address
604 W MAIN ST, SUITE A
GAYLORD, MI 49735
Ownership Type
Other
Medicare Certified Since
October 9, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THE CARE TEAM HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians1
Volunteers7

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THE CARE TEAM HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THE CARE TEAM HOSPICE compares to hospices nationwide.

10.7 minutes

of nurse care per routine home care day, on average

That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.

38

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.7 min

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.4%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits65.9%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care20%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.1%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.7%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,582 · 77th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 48.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.1%
  • Pain assessment96.7%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment80%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97.4%
  • Visits in the last days of life48.3%
  • All care steps completed85.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia31%
  • Heart and circulatory disease25%
  • Other conditions10%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Hospice Care in Gaylord

The Care Team Hospice provides end-of-life support to families in Gaylord, Michigan. Located on West Main Street, they offer medical and emotional care for patients with life-limiting illnesses. Their team works to keep patients comfortable and at peace in their own homes. Choosing a provider is a deeply personal step. You want a team that feels like an extension of your own family. That is exactly what they aim to do for the residents of Otsego County. They have been serving the community since October 2017. When you walk into their office, you find people who care about your comfort. It is not just about medicine. It is about dignity and grace during a very difficult season of life. They focus on the whole person, not just the diagnosis. That is the heart of what they offer to the people of Gaylord every single day.

About The Care Team Hospice

This hospice agency operates under an 'other' ownership model, meaning it is not part of a large hospital network. They earned their Medicare certification in 2017. This certification matters because it means they meet strict federal standards for safety and quality. Families should know that choosing a smaller or independent group often allows for more flexible care. You might get to know your nurse and aide on a more personal level. The Care Team Hospice has built a reputation in the Gaylord area by focusing on these relationships. They know the local doctors and the community well. That matters when you need quick answers or help on a weekend night. The thing is, hospice is a team effort. You, the doctor, the nurses, and the volunteers all work together. They make sure you are never walking this path alone. It is a big responsibility, and they take it seriously.

Quality Performance

The Care Team Hospice holds a 4 out of 5 star rating from Medicare. This score looks at their overall performance and quality of care. It tells us they consistently meet high standards for patient comfort and family support.

Understanding Hospice Care in Gaylord

Finding the right care in Otsego County can feel like a lot to manage. You might wonder if hospice is only for the very end. The truth is, hospice provides help as soon as a doctor says life expectancy is limited. It is not about giving up. It is about choosing to live each day with less pain and more joy. Many people wait too long to start. They miss out on the extra help that a hospice team brings to the home. The Care Team Hospice helps families manage symptoms so they can spend time together. They provide nurses, aides, and social workers who visit you at home. You do not have to move to a facility. You can stay in your own house, surrounded by your own things. And that is a huge comfort for everyone involved. It makes the hardest days a little bit easier to handle.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask hard questions. Start by asking how quickly a nurse can get to your home in an emergency. You need to know that help is available 24 hours a day. Ask about their volunteer program, too. Volunteers offer companionship, which can be a huge relief for tired caregivers. Another good question is how they handle sudden pain. You want a clear plan for when symptoms change at night or on a holiday. Also, ask how they support the family after the patient passes away. Grief support is a key part of hospice care. Do they offer counseling or support groups? Most importantly, ask if they have experience with your specific health needs. You deserve a team that understands your situation. Take your time. Do not feel rushed to decide until you have the answers you need to feel safe.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories and preserve them for future generations to cherish.

Preserve Family Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.