COMPASS - CASS CITY
Provider Information
- Address
- 6450 W MAIN ST
CASS CITY, MI 48726 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 22, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 1 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASS - CASS CITY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASS - CASS CITY compares to hospices nationwide.
16.6 minutes
of nurse care per routine home care day, on average
That is the 85th percentile among hospices nationally. The national median is about 12 minutes.
36
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.6 min
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.9%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.7%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.8%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.8%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.8%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.7%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,520 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life84.5%
- All care steps completed99.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia12%
- Heart and circulatory disease35%
- Lung and respiratory disease6%
- Stroke9%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
COMPASS - CASS CITY
COMPASS - CASS CITY provides hospice care to residents in the Cass City, Michigan area. This freestanding hospice team is accredited by the ACHC, which shows they meet high standards for safety and quality. They have served the community since 2007. Their team works to support patients and their loved ones during difficult times. Choosing a provider that meets these standards helps families know what to expect. That is a good starting point for any family seeking care options.
About COMPASS - CASS CITY
This hospice operates as a for-profit organization. They have held Medicare certification for over 17 years. Accreditation matters because it means an outside group checked their work. The Accreditation Commission for Health Care, or ACHC, looks at how a provider manages care. They check if the agency follows rules that keep patients safe. This gives families more confidence in the care provided. With 28 total employees, including eight registered nurses and two physicians, they have a solid team in place. This size allows them to offer focused attention to the people they serve. It is helpful to know they have been part of the local healthcare system for a long time. Having a stable team often makes things easier for families during the final months of life. You should feel free to ask them about their specific experience in this area.
Quality Performance
What Is Hospice Care Like in CASS CITY?
Hospice care in this part of Michigan focuses on comfort and pain management for patients with serious illnesses. The team at this location includes eight registered nurses and one licensed practical nurse. They also have two physicians and one volunteer on staff. These professionals work together to create a plan that fits the needs of each patient. They help manage symptoms so patients can spend time with their families. Many people find comfort in knowing that a team of experts is nearby. The staff handles the medical side of things while families focus on being together. This local support is a core part of how hospice works in Tuscola County. You can expect them to communicate clearly about what happens next. It is all about making daily life better for the patient. They are ready to answer your questions about the care process.
What to Ask When Choosing a Hospice Provider
You should gather information before you make a final decision for your family. Start by asking how quickly they can start care after a referral. It is also smart to ask which staff members will visit the home and how often they come. Ask about their plan for after-hours support during nights or weekends. You might also want to know how they handle pain management changes. It is helpful to ask how they work with the patient's current doctor. Do not be afraid to ask about their experience with specific conditions. Good providers expect these questions and will answer them plainly. Your goal is to find a team that fits your family's needs. Take your time with this search. You deserve clear answers to every question you have.
Preserve Your Family Stories
Capture the life lessons, memories, and voices of your loved ones to keep them with you for years to come.
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