HospiceScout

HEART TO HEART HOSPICE OF DETROIT, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
30600 TELEGRAPH RD, SUITE 1131
BINGHAM FARMS, MI 48025
Ownership Type
For-Profit
Medicare Certified Since
March 28, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART TO HEART HOSPICE OF DETROIT, LLC
RoleStaff Count
Registered Nurses (RN)13
Licensed Practical Nurses (LPN)3
Physicians5
Volunteers2

49

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF DETROIT, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF DETROIT, LLC compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

196

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.6%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.7%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits52%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.6%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months25.4%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care13.1%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.7%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)96th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,724 · 27th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 39.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life39.6%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia29%
  • Heart and circulatory disease14%
  • Lung and respiratory disease5%
  • Stroke19%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Care in Bingham Farms

Heart to Heart Hospice of Detroit serves families throughout the Bingham Farms area. They provide end-of-life support focused on comfort and dignity. Their team works hard to manage pain and improve quality of life for those they serve. The office is based right on Telegraph Road in Oakland County. This local presence helps them respond quickly when families need them most. Choosing hospice is a deeply personal decision. Having a provider nearby can make those transition days feel a little bit easier to manage. Their staff is dedicated to supporting your loved one with care and kindness every step of the way. It is all about making sure your family feels heard during a tough time.

About HEART TO HEART HOSPICE OF DETROIT, LLC

This provider has been Medicare certified since March 2013. That is over a decade of experience serving the Detroit area. They operate as a for-profit organization. Some families prefer non-profit options, but for-profit providers often bring high levels of efficiency to their care delivery. What most people do not realize is that the quality of care matters more than the tax status. You want a team that communicates well. You want a team that shows up on time. Heart to Heart has a long history in Oakland County. That kind of tenure says a lot about their stability. When you talk with them, ask how their for-profit model shapes the extra support services they offer. It is a fair question to ask. You deserve to know how they plan to support your loved one daily.

Quality Performance Snapshot

Heart to Heart Hospice holds a strong 4.5 out of 5-star overall rating. Their quality of care score is also 4.5 stars, which shows they excel at managing clinical needs. While their patient satisfaction score is currently 3 out of 5 stars, this is a chance to ask them directly about how they handle family feedback and communication.

Understanding Hospice Care in BINGHAM FARMS

Finding the right care in Oakland County can feel overwhelming. The good news is that Bingham Farms is home to many medical resources. Hospice is not just about the final days. It is about living well for as long as possible. The goal is to bring care to you. Whether you are at home or in a facility, the focus stays on your comfort. Most providers here work with your existing doctors to keep your care plan seamless. And that is a huge relief for tired caregivers. Remember, you can change your hospice provider if the fit does not feel right. You are in the driver's seat. The thing is, many families wait too long to call. Starting early lets the team build a real relationship with your loved one. That connection is the heart of good care.

What to Ask When Choosing a Hospice Provider

You need clarity before you sign any paperwork. Start by asking how quickly a nurse can get to your home in an emergency. Speed matters. You should also ask how they handle pain medication after hours. If the office is closed, who answers your call? That is a vital detail. Ask if they have staff who can visit on weekends or holidays. It is also smart to ask about their experience with your loved one’s specific health condition. Every illness is different. A good provider will be honest about what they can and cannot do for you. Trust your gut feeling during the visit. If the staff seems rushed or distracted, look for another team. You want someone who pauses to listen to your worries. That is the gold standard.

Keep Their Stories Alive

Your loved one has a lifetime of wisdom and memories. Preserving these stories can be a beautiful way to honor them during this journey.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.