HEART TO HEART HOSPICE OF DETROIT, LLC
Provider Information
- Address
- 30600 TELEGRAPH RD, SUITE 1131
BINGHAM FARMS, MI 48025 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 28, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 13 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 5 |
| Volunteers | 2 |
49
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF DETROIT, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF DETROIT, LLC compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
196
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.6%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.6%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.4%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.1%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.7%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)96th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,724 · 27th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 39.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life39.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia29%
- Heart and circulatory disease14%
- Lung and respiratory disease5%
- Stroke19%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Heart to Heart Hospice of Detroit
Heart to Heart Hospice of Detroit serves families in Bingham Farms, Michigan. They provide end-of-life care for patients in their homes or residential facilities. This provider has been certified by Medicare since 2013 to ensure they meet federal care standards. They also hold accreditation through the Accreditation Commission for Health Care. This group reviews hospice programs to confirm they follow high safety and quality rules. It shows they choose to go through extra checks to keep their care standards high.
About HEART TO HEART HOSPICE OF DETROIT, LLC
This is a for-profit hospice agency located in Oakland County. They have a team of 49 employees who work together to support patients. This group includes 13 registered nurses and 3 licensed practical nurses. They also have 5 physicians and 2 volunteers on their staff. That is a solid team size for the area. The accreditation from the ACHC is a sign that an outside group has looked at their work. They check if the agency meets specific rules for patient safety and comfort. Families should know that this accreditation is voluntary. It means the agency wants to be held to a higher mark than the basic rules require. You can look at their Medicare record to see how they perform on official quality reports. This helps you understand how their care compares to other local options.
Quality Performance
What Is Hospice Care Like in BINGHAM FARMS?
Hospice care in Bingham Farms focuses on comfort rather than a cure. The team comes to you. They bring medical supplies and medicine for pain right to your door. The staff helps manage symptoms so the patient can stay at home. This often involves a nurse who visits regularly to check on the patient. They also have social workers to help with emotional needs and planning. Volunteers may help by sitting with the patient or running simple errands. The goal is to make each day better for the patient and their family. Having a local team means they can reach your home quickly when a change in health happens. You are the one who decides what level of care you need. They adapt their plan as things change over time.
What to Ask When Choosing a Hospice Provider
- How quickly can a nurse get to my home if an emergency happens at night?
- What specific services do your volunteers provide for families?
- How does your team handle pain management for patients with complex needs?
- Can you explain how your team coordinates with the patient's main doctor?
Ask these questions to get a clear picture of how they work. You want to feel sure about who will be in your home. Take notes during your talk. Do not feel rushed to pick a provider right away. You should find a team that listens to your concerns. They should be able to answer these questions with clear details. If they cannot explain their process, keep asking until you understand. Your comfort is the main goal here.
Preserve Your Family Stories
The time you spend with your loved ones is precious. Recording their life stories and memories can be a gift for your whole family to keep forever.
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