OPTIMAL CARE HOSPICE
Provider Information
- Address
- 24255 W 13 MILE RD, STE 210
BINGHAM FARMS, MI 48025 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 9, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Physicians | 1 |
| Volunteers | 1 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what OPTIMAL CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how OPTIMAL CARE HOSPICE compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
73
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months49.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.4%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,697 · 77th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life63.8%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia30%
- Heart and circulatory disease23%
- Lung and respiratory disease6%
- Stroke18%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Careline Hospice in Bingham Farms
Careline Hospice serves families in Bingham Farms, Michigan, from their office on West 13 Mile Road. They provide specialized end-of-life care focused on comfort and dignity. This team works across Oakland County to support patients during their most vulnerable times. Hospice is about more than just medical needs. It is about keeping your loved one comfortable and surrounded by peace. That is their main goal. When you choose a local partner, you get a team that understands the community well. Careline Hospice has been Medicare certified since June 2022. They bring a professional approach to hospice care. The thing is, choosing the right support can change everything for your family. It helps to have a team that is nearby and ready to act when you need them most. They are here to help you navigate these difficult choices with care and respect.
About Careline Hospice
Careline Hospice operates as a for-profit provider. They have been active in the Medicare system since June 9, 2022. Being a for-profit agency means they follow specific regulations set by the government to ensure quality standards. You should know that all Medicare-certified hospices must meet strict rules. These rules protect your rights as a patient and family member. When you look at their history, they are a newer provider in the Oakland County area. But they have already earned high marks for their clinical work. Families should feel empowered to ask about their specific care philosophy during an initial meeting. It is helpful to understand how they handle pain management and emotional support for the whole family. Do they have a chaplain? How often does a nurse visit? Ask these questions early. Having clear expectations helps everyone stay on the same page during the journey ahead.
Quality Performance Summary
Understanding Hospice Care in Bingham Farms
Bingham Farms is a tight-knit community where support systems matter. Finding hospice care here means you have access to providers who know the local landscape. The goal of any hospice is to improve quality of life when a cure is no longer the focus. It is not just for the final days. Many families wait too long to call for help. That is a big deal. The sooner hospice starts, the more comfort they can provide. They can manage symptoms at home so your loved one can stay in a familiar place. This keeps the focus on shared time and memories. In Oakland County, you have several options for care. Each agency has a different personality and approach to service. Take your time to find the one that fits your family's unique values. You deserve a team that listens to your needs.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a deeply personal decision. You need to feel comfortable with the staff who will enter your home. Start by asking these questions to get a clear picture of their service. First, ask how quickly they can send a nurse if an emergency happens at night or on a weekend. Prompt response is vital. Second, ask how they handle pain and symptom control. You want to know their specific plan for comfort. Third, ask what kind of emotional support they provide for family members after a loss. Grief support is a huge part of their job. Lastly, ask about their staff turnover. A consistent team makes a world of difference for a patient. These questions help you cut through the noise. Listen to your gut. You want a team that feels like a partner, not just a service provider.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be kept safe for future generations. We can help you capture those precious moments today.
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
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Understanding Medicare Hospice Benefit: A Family Guide
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How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.