HOLY CROSS HOME CARE AND HOSPICE
Provider Information
- Address
- 10720 COLUMBIA PIKE SECOND FLOOR
SILVER SPRING, MD 20901 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 9, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
| Volunteers | 51 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOLY CROSS HOME CARE AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOLY CROSS HOME CARE AND HOSPICE compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
57
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.7%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits67.9%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.7%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.3%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.5%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)93rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,353 · 20th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 57.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment96%
- Breathing difficulty screening98.4%
- Breathing difficulty treatment98.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life57.2%
- All care steps completed94.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia34%
- Heart and circulatory disease13%
- Lung and respiratory disease7%
- Stroke12%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serving Your Community
Holy Cross Home Care and Hospice offers comfort-focused care for residents throughout Silver Spring, Maryland. Located at 10720 Columbia Pike, this team supports families across Montgomery County who need specialized end-of-life care. They focus on pain management and emotional support for patients facing a serious illness. The goal is simple: to help loved ones stay comfortable at home. Choosing the right hospice is a major step. It can feel like a lot to handle all at once. That is why having local options matters so much for your family's peace of mind.
About HOLY CROSS HOME CARE AND HOSPICE
This provider operates as a non-profit organization. They have been certified by Medicare since May 9, 1986. That is nearly four decades of service to the community. Being a non-profit often means the focus stays on the patient rather than the bottom line. It is a detail that matters to many families when they weigh their choices. Because they have been around for so long, they have deep roots in the Silver Spring area. They understand the local medical landscape well. You should feel free to call them at (301) 557-4663 to ask how their long history can serve your specific needs. They are ready to talk through what hospice really looks like for your loved one.
Quality Ratings Snapshot
Understanding Hospice Care in SILVER SPRING
Montgomery County offers many paths for end-of-life care. But hospice is unique. It is not about giving up. It is about choosing comfort over aggressive treatments that may no longer help. Hospice teams include nurses, aides, and social workers. They visit your home on a regular schedule. The main idea is to keep your loved one safe and pain-free in a familiar setting. Most people think hospice only happens in a hospital. The truth is that most care happens right where you live. This keeps families together during a very tender time. It is a different way of thinking about health, but it often brings the most comfort.
What to Ask When Choosing a Hospice Provider
Do not be afraid to ask hard questions. You are the expert on your loved one. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask how they handle complex pain management. It is also wise to ask how they support family members with grief counseling. You might even ask how they keep you informed about changes in care. Here is a thought: ask them to describe their typical visit. Do they listen more than they talk? You want a partner who hears your concerns. Trust your gut feeling when you speak with them on the phone.
Preserve Your Family's Story
Your loved one has a lifetime of memories, lessons, and stories that deserve to be kept safe for future generations. We make it easy to record these precious moments during this important time.
Start Preserving MemoriesOther Hospice Providers Nearby
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COMPASS REGIONAL HOSPICE, INC
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.