HospiceScout

COASTAL HOSPICE INC

Non-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1113 HEALTHWAY DR
SALISBURY, MD 21804
Ownership Type
Non-Profit
Medicare Certified Since
January 28, 1987

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COASTAL HOSPICE INC
RoleStaff Count
Registered Nurses (RN)33
Licensed Practical Nurses (LPN)6
Physicians3
Volunteers8

78

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COASTAL HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COASTAL HOSPICE INC compares to hospices nationwide.

21.7 minutes

of nurse care per routine home care day, on average

That is the 97th percentile among hospices nationally. The national median is about 12 minutes.

223

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day21.7 min

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends17.5%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits64.7%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.1%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.8%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)90th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,798 · 27th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment98.3%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment99.5%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed99.4%
  • Bowel care for patients on opioids99.6%
  • Visits in the last days of life78.1%
  • All care steps completed98.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia4%
  • Heart and circulatory disease25%
  • Lung and respiratory disease6%
  • Stroke24%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Coastal Hospice Inc in Salisbury

Coastal Hospice Inc provides end-of-life care for residents in Salisbury, Maryland. They offer support for patients and their families during a difficult time. This team focuses on comfort and quality of life. They have served the local area for many years. Choosing hospice is a heavy decision for any family. You need a team you can trust to handle physical and emotional needs. The staff here works to keep patients comfortable in their own homes or in a care facility. They handle the medical parts so you can focus on being a family again. That is the true goal of hospice care.

About Coastal Hospice Inc

Coastal Hospice Inc is a non-profit provider. Being non-profit means they often put extra money back into patient services. They have been Medicare certified since January 1987. That is a long history of serving the Wicomico County area. Most families look for this kind of stability when searching for care. You want a provider that knows the local doctors and hospitals well. They have built a deep connection to this community over those decades. You should feel good knowing they have met federal standards for a long time. It shows they know how to run a hospice program properly. What most people don't realize is that longevity often signals a reliable and stable team. This is a big deal when you need consistent care for a loved one.

Quality Performance Snapshot

Coastal Hospice Inc earned a perfect 5/5 stars for their overall quality of care rating from Medicare. While their patient satisfaction score is 3/5 stars, their high marks in clinical care show a strong ability to manage pain and symptoms effectively.

Understanding Hospice Care in Salisbury

Finding the right care in Salisbury involves looking at more than just the name on the door. You have choices in Wicomico County. Some providers focus on home visits, while others have inpatient units. The thing is, hospice is not just about the end of life. It is about making the remaining days count. Many families wait too long to call for help. They think hospice means giving up. In reality, it means getting expert help to manage pain and stress. You should talk to your doctor about your options early. Most people feel better once they have a plan in place. It takes the weight off your shoulders. And honestly, having a professional team on your side changes everything for the better.

What to Ask When Choosing a Hospice Provider

You need to feel confident in the team you pick. Do not be afraid to ask hard questions during your first meeting. Here are a few things to keep in mind:

  • How quickly can a nurse get to our home if we have a crisis?
  • What is the plan for managing pain after business hours or on weekends?
  • How often will a volunteer or social worker visit to help us?
  • Can you tell me how your team supports family members who are grieving?

These questions help you see how they handle real-life situations. Listen to your gut. You want a team that speaks to you with kindness and respect. That is the bare minimum you should expect. If they cannot answer these clearly, keep looking. You deserve the best support possible during this time.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to hold onto the stories that define your family. We can help you record and save those precious memories for your children and grandchildren to treasure.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.