HospiceScout

POINTE COUPEE HOSPICE

OtherFreestanding Hospice

Provider Information

Address
350 HOSPITAL ROAD
NEW ROADS, LA 70760
Ownership Type
Other
Medicare Certified Since
January 8, 2002

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for POINTE COUPEE HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)3
Physicians1
Volunteers4

21

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what POINTE COUPEE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how POINTE COUPEE HOSPICE compares to hospices nationwide.

11.3 minutes

of nurse care per routine home care day, on average

That is the 39th percentile among hospices nationally. The national median is about 12 minutes.

28

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.3 min

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.9%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.8%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits30.4%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months21.4%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care14.3%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,719 · 22nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.2%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.3%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life73.7%
  • All care steps completed97.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia22%
  • Heart and circulatory disease32%
  • Stroke11%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in New Roads

Pointe Coupee Hospice serves families throughout the New Roads, Louisiana area. They offer specialized end-of-life care focused on comfort and dignity. Their team works to meet physical, emotional, and spiritual needs. This provider operates out of 350 Hospital Road. They have supported the local community for many years. Choosing the right hospice is a big decision for any family. You want a team that truly listens. That is exactly what this provider aims to do. They bring professional medical support directly to where you live. This helps patients stay in a familiar environment. It makes a difficult season a little bit easier to manage. If you live in Pointe Coupee County, they are a primary option for hospice services.

About POINTE COUPEE HOSPICE

Pointe Coupee Hospice has been Medicare certified since January 2002. This long history shows they have deep roots in the region. They operate under an 'Other' ownership structure. That means they are not part of a large national chain. Sometimes local providers feel more like neighbors. They understand the specific needs of people in Louisiana. What most people don't realize is that Medicare certification sets a standard for care. It means they meet strict federal rules. You can trust that they follow proven medical guidelines. They have served the area for over two decades now. That is a long time to build trust with a community. When you look at their history, it shows they have staying power. Families in New Roads often choose them because of that longevity. It is a sign of a stable, reliable team.

High Quality Ratings

Pointe Coupee Hospice earns an impressive 4.5 out of 5 stars for their overall quality. They also hold a 4.5 out of 5 star rating for their quality of care. These scores come from the CMS Hospice Care Index. They show that this team performs well above the average for patient comfort and medical support.

Understanding Hospice Care in New Roads

Finding the right care in a small town like New Roads is important. You want a team that knows the local doctors and hospitals well. Hospice care is not about giving up. It is about choosing comfort over aggressive treatments that might cause more pain. The goal is to improve the quality of every single day. Here is the thing—hospice is a team effort. It includes nurses, aides, and chaplains. They all work together for your loved one. They also provide support for the whole family. You are not meant to do this alone. Local providers like this one understand the culture of the area. They know how to talk to families with respect. That makes a world of difference during a tough time. It helps to have someone nearby who knows the local area well.

What to Ask When Choosing a Hospice Provider

You have choices, and that is a good thing. Before you decide, talk to a few different teams. Ask them how fast they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Also, ask about their after-hours support. Does a real person answer the phone at 3 a.m.? That is a big deal. You should also ask how they handle spiritual or emotional needs. Do they have volunteers? How do they help the family cope with grief? These questions help you see if they are a good fit for your specific situation. Trust your gut feeling too. You want a team that treats your loved one like family. Do not be afraid to ask these hard questions. They are there to help you find the best path forward.

Keep Your Family Stories Alive

Every life is a book filled with stories that deserve to be remembered. Preserve your loved one’s journey and wisdom for future generations to cherish forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.