AUDUBON HOSPICE OF NEW ORLEANS
Provider Information
- Address
- 3621 RIDGELAKE DR. SUITE 305,
METAIRIE, LA 70002 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 25, 2000
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 1 |
| Volunteers | 5 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what AUDUBON HOSPICE OF NEW ORLEANS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how AUDUBON HOSPICE OF NEW ORLEANS compares to hospices nationwide.
10.4 minutes
of nurse care per routine home care day, on average
That is the 29th percentile among hospices nationally. The national median is about 12 minutes.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.4 min
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends0.3%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life72.3%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits94%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care17.6%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,797 · 49th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life24.4%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Audubon Hospice of New Orleans
Audubon Hospice of New Orleans serves families in the Metairie area. This hospice provider operates as a freestanding facility in Jefferson County. They offer support for patients and families during end-of-life care. The provider has been certified by Medicare since February of 2000. Their team works to provide comfort and care to those in need. Choosing a provider with a long history in the community can offer peace of mind. Families often look for stability when making these decisions. This provider has a track record of service spanning over two decades. It is a for-profit organization focused on delivering care in the local area. Their longevity suggests a deep familiarity with the needs of people in Louisiana. You can reach their office directly at their Metairie location on Ridgelake Drive to learn more about their specific programs and coverage options.
Quality and Care Standards
Audubon Hospice of New Orleans maintains strong marks for the care they provide. Their standing is based on the official Hospice Care Index from the government. This index measures how well a hospice meets standard care goals. The provider holds a high overall rating across these measures. They also earned high marks for their specific quality of care. This means they meet strict federal standards for patient services. Families should know that these ratings reflect performance on specific care indicators. These markers show how the team handles pain, symptoms, and communication. A high rating suggests that the staff follows best practices for comfort and support. When you look at different providers, these scores serve as a helpful baseline for your research. They help you compare how different agencies handle care duties. You can feel confident that this provider is meeting quality benchmarks set by federal experts for their daily operations.
Quality Performance
What Is Hospice Care Like in Metairie?
Hospice care in Metairie focuses on comfort and quality of life. The team at Audubon Hospice of New Orleans includes ten staff members. This group consists of two registered nurses and three licensed practical nurses. One physician provides medical oversight for the patient team. They also have five volunteers who help with various needs. This mix of staff allows for a personal approach to care. Nurses and doctors work together to manage symptoms and pain. Volunteers offer companionship and support for family members. The team size is small enough to provide focused attention to every patient. You will find that hospice care here centers on the patient's goals and wishes. The goal is to provide comfort in a home setting or wherever the patient lives. Having a dedicated medical team nearby helps families feel supported. It ensures that medical needs are handled by trained professionals who know how to manage end-of-life symptoms well.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a big decision for any family. You should feel comfortable asking direct questions to get the answers you need. First, ask how the team manages pain and comfort for the patient. You want to know their specific process for responding to emergencies at night. Next, ask about the role of the volunteers in the care plan. It is helpful to know if they provide respite time for caregivers. You should also ask how often a nurse will visit the home. Finally, ask what happens if the patient needs a higher level of care suddenly. Understanding their plan for these moments can reduce stress for everyone involved. Do not be afraid to ask these questions during your initial meeting. A good provider will be happy to explain their services in clear detail. They should treat your questions as a normal part of the planning process.
Preserve Your Family History
Capture the stories and memories that define your family during this time. Keeping these memories alive is a gift for future generations.
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