HospiceScout

PASSAGES HOSPICE

Provider Information

Address
1900 AUBURN AVE., STE F
MONROE, LA 71201
Ownership Type
For-Profit
Medicare Certified Since
June 3, 1996

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Monroe

Passages Hospice offers end-of-life care for families living in Monroe, Louisiana. They serve the Ouachita County area from their office on Auburn Avenue. Their main goal is to provide comfort, peace, and dignity during a difficult time. Choosing the right team can feel heavy. But knowing there is support nearby makes a big difference. They focus on managing pain and helping patients stay as comfortable as possible. This team works to support both the patient and the family unit. It is about honoring the person while keeping them at home or in a familiar setting. That said, hospice is not just about the final days. It is about making every single day count. They bring medical, emotional, and spiritual help right to your door. This helps families focus on what truly matters most: being together.

About Passages Hospice

Passages Hospice is a for-profit provider that has served the community for many years. They have been Medicare certified since June 3, 1996. That is nearly three decades of experience helping families in Louisiana. Being a for-profit group means they operate as a business, but they still must follow strict Medicare rules. These rules ensure they meet national standards for safety and care. What should you know? Longevity matters. Having a long history in the area means they understand the local needs of Monroe residents. They have seen many changes in healthcare over those years. But their core mission remains focused on the patient. When you talk with them, ask how their long history helps them care for you today. It is a good way to see if their approach fits your family's specific needs and values.

Quality of Care

Passages Hospice holds a 4 out of 5 star rating for overall quality and quality of care. This score comes from the CMS Hospice Care Index. It shows they perform well on key measures of patient safety and service quality.

Understanding Hospice Care in Monroe

Finding the right care in Monroe does not have to be a guessing game. Many people think hospice is only for the very end of life. The truth is that hospice can provide support for six months or more. The thing is, many families wait too long to call. They miss out on months of extra help with pain and daily tasks. Hospice teams in Louisiana include nurses, aides, and social workers. They visit your home to check on the patient. They also provide equipment like hospital beds or oxygen if you need it. And they offer emotional support for the whole family. It is a team effort. You are not meant to do this alone. Reach out early to see how these local experts can lighten your load. Taking that first step often brings a sense of relief.

What to Ask When Choosing a Hospice Provider

Picking a provider is a big decision. Do not be afraid to ask hard questions. You are the expert on your family's needs. First, ask how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. Will you get a real person or a machine? Third, ask what specific services they offer for family grief support. Some providers offer counseling for months after a loss. And finally, ask how they communicate with your primary doctor. You want a team that works together. Write these questions down before you call. It keeps things clear when your mind is busy. Getting honest answers helps you feel more confident in your choice. You deserve to work with people who listen and care.

Preserve Your Family's Story

Every life is a book filled with unique chapters. We can help you capture your loved one's memories and stories so they are never forgotten by future generations.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.