HospiceScout

SERENITY HOSPICE SERVICES, LLC

Provider Information

Address
3445 NORTH CAUSEWAY BLVD
METAIRIE, LA 70002
Ownership Type
For-Profit
Medicare Certified Since
September 28, 2001

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Metairie

Serenity Hospice Services, LLC provides end-of-life care for families in Metairie, Louisiana. They operate out of their office on North Causeway Blvd in Jefferson County. This team focuses on comfort and dignity for patients facing a life-limiting illness. They offer a full range of hospice services designed to meet physical and emotional needs. Choosing the right partner during this time is a big decision. Serenity Hospice has been serving this community for over two decades. Their goal is to help patients live their final days with peace and grace. Families in the area can rely on their local presence and commitment to quality care. It is a relief to have experienced hands nearby when you need them most.

About SERENITY HOSPICE SERVICES, LLC

This provider is a for-profit hospice agency that first earned Medicare certification on September 28, 2001. That is a long history of service in the Jefferson area. Being Medicare-certified means they meet strict federal rules for safety and care. You should know that for-profit status does not change the high standard of care they provide. They must follow the same quality guidelines as any other hospice. The thing is, every agency has its own culture and approach to care. When you meet with them, ask about their specific team structure. You want to know who will visit your home and how often. They have built a solid reputation over these many years. Families often feel better knowing the agency has passed federal checks for such a long time.

Quality Ratings

Serenity Hospice Services, LLC holds a top-tier 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. Their patient satisfaction rating is 4/5 based on surveys. These numbers show they do a great job keeping patients comfortable and happy.

Understanding Hospice Care in METAIRIE

Hospice is about shifting the focus from curing an illness to managing pain. In Metairie, families have several choices for this type of support. But not all agencies offer the same extras, like music therapy or grief counseling. The goal is to keep your loved one at home whenever possible. Most people don't realize that hospice care includes medicine, equipment, and supplies at no cost to the family. It is a full team effort. You will have nurses, aides, and social workers on your side. They help with the hard parts of daily life so you can focus on being a family. That is the true value of hospice. It turns a scary transition into a time of closeness and comfort. You don't have to walk this path alone.

What to Ask When Choosing a Hospice Provider

Choosing a provider feels overwhelming, but asking the right questions helps clear the fog. Start by asking how quickly a nurse can get to your home in an emergency. You need to know that help is available 24 hours a day, 7 days a week. Ask how they handle pain management to make sure your loved one stays comfortable. Another good question is how they support the family after the patient passes away. Grief support is a huge part of what good agencies offer. Also, ask about their experience with your specific health needs. Every person is different, and you want a team that listens to your story. Trust your gut during these talks. If the answers feel right, you are likely on the right track.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to capture the memories and wisdom of your loved ones. We provide tools to help you record and save those precious life stories for future generations.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.