HospiceScout

GULF SOUTH HOSPICE OF NEW ORLEANS

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
812 HESPER AVENUE
METAIRIE, LA 70005
Ownership Type
For-Profit
Medicare Certified Since
December 31, 2011

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GULF SOUTH HOSPICE OF NEW ORLEANS
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers2

17

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GULF SOUTH HOSPICE OF NEW ORLEANS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GULF SOUTH HOSPICE OF NEW ORLEANS compares to hospices nationwide.

6.4 minutes

of nurse care per routine home care day, on average

That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.

18

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day6.4 min

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends2.6%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life77.3%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits94.2%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months69%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$28,518 · 89th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia30%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Overview of Gulf South Hospice of New Orleans

Gulf South Hospice of New Orleans serves families across the Metairie area. This provider offers end of life care for patients in Jefferson County. They have been certified by Medicare since late 2011. The agency holds accreditation from the Accreditation Commission for Health Care. This group checks that the agency meets high national standards for patient care and safety. Accreditation shows they voluntarily work to prove their quality to outside experts.

About Gulf South Hospice of New Orleans

This is a for-profit hospice agency. It operates as a freestanding provider in Louisiana. The team includes 17 staff members. This group consists of three registered nurses and one licensed practical nurse. They also have one physician on staff to oversee medical needs. Two volunteers help provide extra support to families. That is a small, focused team. The Accreditation Commission for Health Care certification means they follow strict rules for how they treat patients. Families should know that this agency has served the community for over a decade. They keep specific records to show they meet federal requirements for hospice care. You can ask for their latest quality reports to see how they perform on key measures. Understanding these details helps you make an informed choice for your loved one.

Quality Performance

This provider holds average quality marks based on federal data. Their status as an accredited agency shows a commitment to meeting national standards for care.

What Is Hospice Care Like in Metairie?

Hospice care in Metairie focuses on comfort and quality of life. The goal is to manage pain and symptoms for those with a serious illness. A team of experts visits the patient at home. This team usually includes nurses, doctors, and volunteers. They work together to create a plan that fits the specific needs of the patient. In this agency, the staff includes three registered nurses and one licensed practical nurse. They coordinate with the physician to adjust care as the condition changes. The team also relies on two volunteers who offer companionship and support. This setup allows for a personal approach to care in your own home. It keeps the patient in a familiar space with people who know them well. Most families find this provides peace of mind during a difficult time.

What to Ask When Choosing a Hospice Provider

You should ask specific questions before picking a hospice agency. Start by asking how quickly a nurse can get to your home in an emergency. This shows if they have enough staff to handle urgent needs. Ask about their experience with the specific illness your loved one faces. It helps to know if they have specialized training for that condition. You can also ask how they communicate with the patient's primary doctor. A good team keeps everyone in the loop. Ask how they support family members during and after the end of life. Finally, ask for a copy of their latest quality reports. This helps you compare different agencies in the area. Take your time to get the answers you need.

Preserve Your Family Stories

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.