HEART OF HOSPICE
Provider Information
GRETNA, LA 70056
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Heart of Hospice in Gretna
Heart of Hospice serves families across Jefferson County from their office on Belle Chasse Highway. They provide end-of-life care focused on comfort, dignity, and support for your loved ones. Their team has been certified by Medicare since October 2007. Choosing a hospice provider is a deeply personal decision for any family. That is why having local options like this one matters so much. They work to manage pain and symptoms while honoring the wishes of the patient. Whether you are at home or in a facility, they aim to bring peace of mind during a difficult season. The team is dedicated to supporting both the patient and the people who love them most. It is about making every moment count when time feels short.
About Heart of Hospice
Heart of Hospice operates as a for-profit hospice provider. Being in business since 2007 shows they have a long track record in the Gretna area. For-profit status just means they are a private company, not a government or non-profit agency. The thing is, all Medicare-certified hospices must follow the same strict federal rules for care. You should look at how they handle daily needs and their communication style with families. They have served the community for over 15 years now. That kind of experience can offer stability when your family feels overwhelmed. You need to know that your chosen team understands the local landscape and has the resources to help. They provide care that meets federal standards, which gives you a baseline of quality to expect. Always ask how they plan to support your specific needs and goals.
Quality of Care and Ratings
Understanding Hospice Care in Gretna
Gretna has several hospice choices, but finding the right fit takes a little homework. Most hospice care happens wherever the patient calls home. This might be a private house, an assisted living center, or even a nursing home. The goal is to keep the patient in a familiar place they love. The team from the hospice agency will visit on a regular schedule to check on them. They bring nurses, social workers, and aides to help with daily living. And they are on call around the clock if you have a sudden worry. You should feel comfortable asking them about their response times. The best agencies are the ones that make you feel heard and respected. Do not be afraid to ask how they coordinate with your primary doctor. Good care relies on everyone being on the same page.
What to Ask When Choosing a Hospice Provider
Picking a team is a big step. Start by asking how many nurses they have on staff and how quickly they can arrive if there is an emergency. You should also ask about their after-hours support. Does a real person answer the phone at night, or do you get a recorded message? That is a big deal when you are worried about pain or symptoms. Ask how they handle spiritual or emotional needs for the family, too. Some agencies have chaplains or counselors ready to help. You might also ask how they help with supplies like hospital beds or medicine. A good provider will have clear answers and won't make you feel rushed. Trust your gut during these talks. If you feel like a priority, that is usually a very good sign.
Keep Their Stories Alive
The stories your loved ones share are a gift that lasts forever. You can capture those memories now to preserve their voice and wisdom for the future generations of your family.
Preserve Family StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.