GENTIVA
Provider Information
- Address
- 590 BOARDWALK BLVD STE BO-590
BOSSIER CITY, LA 71111 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 28, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
8.1 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
92
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.1 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits30.8%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months49.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care33.7%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.5%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,634 · 64th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.8% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment100%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.8%
- All care steps completed98.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia27%
- Heart and circulatory disease27%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in Bossier City, Louisiana, by providing expert end-of-life care. Their team focuses on comfort, dignity, and support for patients during their final months. You can find them at 590 Boardwalk Blvd, right in the heart of Bossier County. They have been helping patients since 2003. Getting the right care at the right time changes everything. The team works hard to manage pain and symptoms so patients can spend more time with those they love. Choosing a local provider means you have a team that knows your community well. That matters when you need a quick response. Whether at home or in a care facility, they bring professional medical support directly to the patient. It is about making every day count.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They earned their Medicare certification back in August 2003. That is over two decades of experience serving the local area. For-profit status simply means they operate as a business, but they must still meet strict federal rules to keep their Medicare status. What should you look for? You want a team that is transparent and listens to your family. GENTIVA has been part of the Bossier City health landscape for a long time. They have seen many changes in how hospice works. The thing is, long-term experience often leads to better coordination with local doctors and hospitals. You should feel free to ask them how their business structure affects the care they give. They are used to these questions. They expect you to ask about their history and their goals for patient comfort.
Quality of Care
Understanding Hospice Care in Bossier City
Hospice is not a place you go to die. It is a type of care that comes to you. In Bossier City, many families choose to receive these services in their own homes. The main goal is to improve the quality of life when a cure is no longer the focus. Nurses, aides, and social workers make up the team. They visit regularly to check on the patient and support the family. And yes, they help with supplies and medicine too. It is a team effort. Many people wait too long to start hospice. They think they must give up their doctor or their independence. That is not true. Hospice is designed to help you live as fully as possible until the very end. The best time to start is when you have serious questions about what comes next.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for your family. You need to feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. You also want to know how they handle pain management at night or on the weekend. Another good question is how they support family caregivers. Do they offer respite care so you can take a break? Ask them for examples of how they work with your current doctors. You want a team that communicates well. It is also helpful to ask about their staff turnover. A stable team often provides more consistent care. If you do not understand an answer, ask them to explain it again. You deserve clear, simple information during this time.
Preserving Your Family's Story
This time is about more than just medical care. It is a chance to gather stories, memories, and wisdom from your loved ones before they are gone. We offer tools to help you record and save these precious moments for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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HOSPICE IN HIS CARE, LLC
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ELARA CARING
GENTIVA
CARING HANDS HOSPICE
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Hospice Levels of Care: A Family Guide
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Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.