HospiceScout

STILL WATERS HOSPICE, LLC

Provider Information

Address
1405 METRO DRIVE
ALEXANDRIA, LA 71301
Ownership Type
For-Profit
Medicare Certified Since
March 30, 2007

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Providing Care in Alexandria

Still Waters Hospice, LLC serves families in Alexandria, Louisiana, from their office on Metro Drive. They provide end-of-life care focused on comfort and support for patients facing a life-limiting illness. Choosing a team to help during this time is a deeply personal decision. This provider has been part of the local healthcare community since March 2007. They work with patients and their loved ones to manage pain and improve quality of life. It is about more than just medicine. It is about making sure every day counts, no matter the stage of the journey. Their team understands the needs of those in Rapides Parish. They aim to bring peace and dignity into the home setting whenever possible. When you reach out to them, you are connecting with a group that has spent years learning how to help families through very difficult transitions.

About Still Waters Hospice, LLC

Still Waters Hospice, LLC operates as a for-profit hospice provider. Being Medicare-certified since 2007 means they meet strict federal standards for care. This is a big deal. It shows they have passed regular reviews to ensure they follow safety and quality rules. Some families wonder if for-profit status matters. The truth is, both non-profit and for-profit groups must follow the same Medicare guidelines to stay open. What matters most is how they treat your family member during their final months. You should always ask about their specific approach to care and how they handle emergencies. They have been in the Alexandria area for over 15 years now. That kind of history gives them deep roots in the local medical community. And that is a comfort when you need a team that knows the local doctors and hospitals well.

Understanding Hospice Care in Alexandria

Hospice is a special way of caring for people who have a terminal diagnosis. The goal is to focus on comfort instead of a cure. In Alexandria, you have several choices for this kind of support. Most people receive care in their own homes, but some choose to stay in a facility if their needs are high. The team typically includes a nurse, a doctor, a social worker, and a chaplain. They all work together to ease pain and stress for the patient. But they also support the family. What most people do not realize is that hospice is not just for the final days. It can start as soon as a doctor says life expectancy is six months or less. Early care often leads to better comfort for the patient. And it gives the family more time to focus on being together instead of worrying about medical tasks.

What to Ask When Choosing a Hospice Provider

Picking the right partner for hospice care is a heavy task. You should feel comfortable asking hard questions. Start by asking how they handle pain management after hours. You need to know that someone will answer the phone at 2:00 a.m. if you have a crisis. Ask how often a nurse will visit the home. Is it a set schedule, or do they visit based on your specific needs? You should also ask about their volunteer services. Many providers offer volunteers who can sit with a patient so you can run errands or take a nap. That kind of help is vital. Finally, ask what happens if your loved one's needs change and they need more care than home hospice can provide. A good provider will have a clear plan for moving to a higher level of care. You deserve to feel confident and supported.

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.