STILL WATERS HOSPICE, LLC
Provider Information
- Address
- 1405 METRO DRIVE
ALEXANDRIA, LA 71301 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 30, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what STILL WATERS HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how STILL WATERS HOSPICE, LLC compares to hospices nationwide.
8.1 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
41
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.1 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends1.1%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life78.4%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits77.4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.1%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.4%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care27.4%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.2%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$37,068 · 97th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 30.9% of patients or more. Most hospices score above 90 percent.
- Pain screening69.1%
- Pain assessment84.6%
- Breathing difficulty screening80.9%
- Treatment preferences discussed45.6%
- Beliefs and values discussed58.8%
- Visits in the last days of life42.1%
- All care steps completed30.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease39%
- Lung and respiratory disease32%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Care in Alexandria
Still Waters Hospice, LLC serves families in Alexandria, Louisiana, from their office on Metro Drive. They provide end-of-life care focused on comfort and support for patients facing a life-limiting illness. Choosing a team to help during this time is a deeply personal decision. This provider has been part of the local healthcare community since March 2007. They work with patients and their loved ones to manage pain and improve quality of life. It is about more than just medicine. It is about making sure every day counts, no matter the stage of the journey. Their team understands the needs of those in Rapides Parish. They aim to bring peace and dignity into the home setting whenever possible. When you reach out to them, you are connecting with a group that has spent years learning how to help families through very difficult transitions.
About Still Waters Hospice, LLC
Still Waters Hospice, LLC operates as a for-profit hospice provider. Being Medicare-certified since 2007 means they meet strict federal standards for care. This is a big deal. It shows they have passed regular reviews to ensure they follow safety and quality rules. Some families wonder if for-profit status matters. The truth is, both non-profit and for-profit groups must follow the same Medicare guidelines to stay open. What matters most is how they treat your family member during their final months. You should always ask about their specific approach to care and how they handle emergencies. They have been in the Alexandria area for over 15 years now. That kind of history gives them deep roots in the local medical community. And that is a comfort when you need a team that knows the local doctors and hospitals well.
Understanding Hospice Care in Alexandria
Hospice is a special way of caring for people who have a terminal diagnosis. The goal is to focus on comfort instead of a cure. In Alexandria, you have several choices for this kind of support. Most people receive care in their own homes, but some choose to stay in a facility if their needs are high. The team typically includes a nurse, a doctor, a social worker, and a chaplain. They all work together to ease pain and stress for the patient. But they also support the family. What most people do not realize is that hospice is not just for the final days. It can start as soon as a doctor says life expectancy is six months or less. Early care often leads to better comfort for the patient. And it gives the family more time to focus on being together instead of worrying about medical tasks.
What to Ask When Choosing a Hospice Provider
Picking the right partner for hospice care is a heavy task. You should feel comfortable asking hard questions. Start by asking how they handle pain management after hours. You need to know that someone will answer the phone at 2:00 a.m. if you have a crisis. Ask how often a nurse will visit the home. Is it a set schedule, or do they visit based on your specific needs? You should also ask about their volunteer services. Many providers offer volunteers who can sit with a patient so you can run errands or take a nap. That kind of help is vital. Finally, ask what happens if your loved one's needs change and they need more care than home hospice can provide. A good provider will have a clear plan for moving to a higher level of care. You deserve to feel confident and supported.
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