HospiceScout

WESLEYLIFE HOSPICE

Provider Information

Address
4328 114TH STREET
URBANDALE, IA 50322
Ownership Type
Non-Profit
Medicare Certified Since
November 5, 2007

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

WESLEYLIFE HOSPICE in Urbandale

WESLEYLIFE HOSPICE serves families across the Urbandale area from their office on 114th Street. They offer specialized end-of-life care focused on comfort and dignity for patients in Polk County. The team works hard to support both the patient and their loved ones through a difficult time. Choosing hospice is a big step. It is about shifting focus from curing an illness to managing pain and finding peace. This provider has been certified by Medicare since 2007. They bring years of experience to the local community. Their goal is to ensure every patient feels safe, heard, and cared for in their own home or a preferred setting. It is a vital service for our neighbors here in Iowa.

About WESLEYLIFE HOSPICE

WESLEYLIFE HOSPICE operates as a non-profit organization. This means they put their resources directly back into patient care and community support. That is a big deal for families looking for a mission-driven approach. They joined the Medicare program on November 5, 2007. Since then, they have maintained a consistent presence in the Urbandale hospice landscape. Being non-profit often shapes the culture of care. You might find a stronger focus on volunteer programs or grief support services. Every hospice provider must meet strict federal rules to keep their certification. WESLEYLIFE has met these standards for over 15 years. Families should know that non-profit status does not change the high level of care they provide. It just changes where the focus stays. Their team is dedicated to providing consistent care that meets the needs of Polk County residents every single day.

Quality Performance

WESLEYLIFE HOSPICE holds a 5/5 overall rating from Medicare. They also earned a 5/5 score for quality of care based on the Hospice Care Index. While their patient satisfaction survey score is 3/5, their clinical performance remains top-tier.

Understanding Hospice Care in URBANDALE

Finding the right care in Urbandale can feel overwhelming. Many families do not realize that hospice is not just for the final days. It is a service meant to improve quality of life for months. The thing is, many people wait too long to call. Starting early allows the hospice team to manage pain and symptoms better. You get a whole team. This includes nurses, aides, chaplains, and social workers. They all come together to build a plan that fits your family's specific needs. And the best part? They bring this care to wherever you call home. That might be a private house, an apartment, or a care facility. You are not alone in this search. There are resources here in Polk County to help you understand your options. Take a deep breath. You have time to make the right choice for your loved one.

What to Ask When Choosing a Hospice Provider

Talking to a hospice provider can be tough. But asking the right questions makes a huge difference. Start by asking how they handle pain management after hours. You need to know that someone will answer the phone at 2:00 AM. Next, ask about their volunteer services. A good hospice uses volunteers to provide companionship and respite for tired family caregivers. You should also ask how they support the family after a loss. Grief support is a huge part of what a good hospice does. Finally, ask about their specific experience with your loved one's diagnosis. Do they have special training? Getting clear answers helps you feel more confident in your decision. Write these down before your meeting. It keeps you focused when emotions are running high. Remember, you are the expert on your loved one. Trust your gut during these conversations.

Keep Your Family Stories Alive

During this time, your family's history is more important than ever. We can help you record and save those precious memories for future generations to cherish.

Preserve Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.