HospiceScout

GOOD SAMARITAN SOCIETY HOME CARE AND HOSPICE

Provider Information

Address
2035 CHESTER AVE
OTTUMWA, IA 52501
Ownership Type
For-Profit
Medicare Certified Since
July 15, 2009

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support and Comfort in Ottumwa

Good Samaritan Society Home Care and Hospice offers dedicated end-of-life support to families in Ottumwa, Iowa. They focus on comfort, dignity, and peace for patients facing a life-limiting illness. The team works hard to manage pain and provide emotional care for the whole family. And they do this right where you live, in the comfort of your own home. Having a local team means they understand the community and can respond quickly when needs change. It is about making every moment count. When you choose this provider, you get a team that is committed to high standards of care. They serve the Wapello County area with a clear goal of improving quality of life. That is a big deal when you are going through such a difficult time. They are there to walk this path with you, one step at a time.

About Good Samaritan Society Home Care and Hospice

This provider has been Medicare certified since July 15, 2009. That is over a decade of experience serving the Ottumwa community. They operate as a for-profit organization, which is one of the common types of hospice providers you will find across Iowa. What should families know about this? It means they follow specific federal rules set by Medicare to ensure your loved one receives consistent, quality care. Being certified for so long shows they have a history of meeting these strict guidelines. You can find their office at 2035 Chester Ave. If you need to reach them, their local number is (641) 684-9309. The thing is, choosing a provider is a personal decision. You want a team that feels like a good fit for your family's values. And knowing they have been around since 2009 gives you a clear sense of their stability in the local area.

Top-Tier Quality Care

Good Samaritan Society Home Care and Hospice holds a perfect 5/5 star rating for both overall performance and quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider manages patient needs. A 5-star rating means they are performing at the highest level compared to other providers nationwide.

Understanding Hospice Care in Ottumwa

Hospice is a special kind of care for people who are near the end of life. It does not mean giving up. Instead, it means switching the focus to comfort and quality of time. In Ottumwa, families have access to teams of doctors, nurses, and social workers. These professionals visit your home to help with pain, symptoms, and emotional stress. The best part is that Medicare covers almost all costs for these services. That said, hospice is not just for the patient. It is also for the family. They offer support to help you handle the grief and stress that comes with losing a loved one. And they provide equipment like hospital beds or supplies, so you do not have to worry about finding them yourself. It is a full circle of support designed to keep your loved one comfortable and surrounded by the people they love most.

What to Ask When Choosing a Hospice Provider

Picking a hospice team feels overwhelming. But you can make it easier by asking the right questions. Start by asking how quickly they can arrive if there is an emergency at night or on the weekend. You want to know that help is just a phone call away. Ask them how they manage pain and other symptoms. You should also ask how they involve the family in the daily care plan. It is your right to be part of the process. Finally, ask about the support services they offer for grief and loss after a loved one has passed. A good hospice team will continue to check in on you. Take notes during your conversation. Trust your gut feeling, too. If a provider feels right and answers your questions clearly, that is a very good sign. Do not be afraid to talk to more than one team to see who fits your needs best.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We can help you record their voice and stories so they are never lost. It is a beautiful way to honor their journey.

Start Your Legacy

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.