GOOD SAMARITAN SOCIETY HOME CARE AND HOSPICE
Provider Information
- Address
- 2035 CHESTER AVE
OTTUMWA, IA 52501 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 15, 2009
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 7 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Support and Comfort in Ottumwa
Good Samaritan Society Home Care and Hospice offers dedicated end-of-life support to families in Ottumwa, Iowa. They focus on comfort, dignity, and peace for patients facing a life-limiting illness. The team works hard to manage pain and provide emotional care for the whole family. And they do this right where you live, in the comfort of your own home. Having a local team means they understand the community and can respond quickly when needs change. It is about making every moment count. When you choose this provider, you get a team that is committed to high standards of care. They serve the Wapello County area with a clear goal of improving quality of life. That is a big deal when you are going through such a difficult time. They are there to walk this path with you, one step at a time.
About Good Samaritan Society Home Care and Hospice
This provider has been Medicare certified since July 15, 2009. That is over a decade of experience serving the Ottumwa community. They operate as a for-profit organization, which is one of the common types of hospice providers you will find across Iowa. What should families know about this? It means they follow specific federal rules set by Medicare to ensure your loved one receives consistent, quality care. Being certified for so long shows they have a history of meeting these strict guidelines. You can find their office at 2035 Chester Ave. If you need to reach them, their local number is (641) 684-9309. The thing is, choosing a provider is a personal decision. You want a team that feels like a good fit for your family's values. And knowing they have been around since 2009 gives you a clear sense of their stability in the local area.
Top-Tier Quality Care
Understanding Hospice Care in Ottumwa
Hospice is a special kind of care for people who are near the end of life. It does not mean giving up. Instead, it means switching the focus to comfort and quality of time. In Ottumwa, families have access to teams of doctors, nurses, and social workers. These professionals visit your home to help with pain, symptoms, and emotional stress. The best part is that Medicare covers almost all costs for these services. That said, hospice is not just for the patient. It is also for the family. They offer support to help you handle the grief and stress that comes with losing a loved one. And they provide equipment like hospital beds or supplies, so you do not have to worry about finding them yourself. It is a full circle of support designed to keep your loved one comfortable and surrounded by the people they love most.
What to Ask When Choosing a Hospice Provider
Picking a hospice team feels overwhelming. But you can make it easier by asking the right questions. Start by asking how quickly they can arrive if there is an emergency at night or on the weekend. You want to know that help is just a phone call away. Ask them how they manage pain and other symptoms. You should also ask how they involve the family in the daily care plan. It is your right to be part of the process. Finally, ask about the support services they offer for grief and loss after a loved one has passed. A good hospice team will continue to check in on you. Take notes during your conversation. Trust your gut feeling, too. If a provider feels right and answers your questions clearly, that is a very good sign. Do not be afraid to talk to more than one team to see who fits your needs best.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you record their voice and stories so they are never lost. It is a beautiful way to honor their journey.
Start Your LegacyOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.