HospiceScout

IOWA RIVER HOSPICE

Provider Information

Address
502 PLAZA HEIGHTS ROAD
MARSHALLTOWN, IA 50158
Ownership Type
Non-Profit
Medicare Certified Since
February 28, 1986

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Providing Compassionate Care in Marshalltown

Iowa River Hospice serves the Marshalltown area with dedicated end-of-life support. They focus on comfort, dignity, and quality of life for every person they serve. Whether at home or in a care facility, their team works hard to meet the physical and emotional needs of families. They have been a staple in the community for decades. Choosing the right support during this time is a heavy task. But having a local team that knows the area makes a real difference. They offer care that centers on what matters most to your loved one. It is about living each day to the fullest. That is the core mission of their work here in Iowa.

About Iowa River Hospice

Iowa River Hospice operates as a non-profit organization. This means they put all their focus back into patient care rather than profits. They have been Medicare certified since February 1986. That is nearly forty years of continuous service to Marshall County. Such a long history shows they have deep roots and reliable experience. Families should feel good knowing this provider has met federal standards for a very long time. They are located at 502 Plaza Heights Road in Marshalltown. The thing is, choosing a non-profit often means finding a team deeply connected to local values. They understand the rhythm of life in this part of the state. You are not just a number to them. You are a neighbor in need of expert, compassionate guidance.

Exceptional Quality Ratings

Iowa River Hospice stands out with a perfect 5/5 overall rating from Medicare. They also earned a 5/5 for their quality of care. Plus, they hold a strong 4/5 rating for patient satisfaction. These scores tell us that families and experts both trust their work.

Understanding Hospice Care in Marshalltown

Hospice is not about giving up. It is about changing the goal of care to comfort and peace. In Marshalltown, you have access to teams that include doctors, nurses, and social workers. They come to you. They manage pain so your loved one can stay alert and comfortable. Many families wait too long to ask for help. That is a mistake. The sooner you reach out, the more support you receive. It is not just for the final days or hours. You can get help for months if needed. The team also supports you as a caregiver. They offer emotional help, respite breaks, and guidance on what to expect next. You do not have to carry this burden alone. Help is right around the corner.

What to Ask When Choosing a Hospice Provider

You need to feel confident in your choice. Start by asking how quickly they can respond if a crisis happens at night. Ask how they manage pain and other symptoms. You should also ask how their team will support you as a family member. Do they have volunteers who can sit with your loved one? Can they help with spiritual or emotional needs? It is also wise to ask how they handle changes in the patient's condition. A good provider will answer these clearly. If they seem rushed or give vague answers, keep looking. This is a big decision. Take your time to find the right fit for your family's needs. Trust your gut feeling when you talk to them.

Preserve Your Family Stories

Your loved one's life is full of wisdom and memories that deserve to be kept safe for future generations. Start capturing their unique story today.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.