HospiceScout

HOSPICE OF MERCY

Provider Information

Address
315 18TH AVENUE
HIAWATHA, IA 52233
Ownership Type
Non-Profit
Medicare Certified Since
October 3, 1989

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice of Mercy in Hiawatha

Hospice of Mercy serves families in Hiawatha, Iowa, and the surrounding Linn County area. They provide compassionate end-of-life care focused on comfort and dignity for patients. Their dedicated team works to ensure that every person receives support tailored to their unique needs. Whether managing pain or providing emotional comfort, they strive to keep patients in their own homes whenever possible. It is a local resource for those facing a terminal illness. You can reach their team directly at (319) 398-6496 to discuss care options. They have deep roots in the community and understand the local landscape of support. Choosing a provider is a big decision. Knowing you have a reliable team nearby can offer real peace of mind during a difficult time. Their mission centers on the well-being of the patient and the family unit. That is the core of their service in Iowa.

About Hospice of Mercy

Hospice of Mercy operates as a non-profit organization. This structure often means they prioritize patient outcomes over financial gain. They earned their Medicare certification back in October 1989. That is over three decades of experience serving the community. Families should know that this long history suggests stability and deep knowledge of hospice regulations. Being non-profit also means they often reinvest resources back into their care programs. They are located at 315 18th Avenue in Hiawatha, Iowa. This location is central for many residents in Linn County. The thing is, choosing a provider with such a long track record can provide extra comfort. You are working with a group that has helped neighbors for generations. They understand the rhythm of life in this part of the state. It is not just about medical care. It is about supporting a family through one of life's most challenging chapters with steady hands and clear guidance.

Quality Performance

Hospice of Mercy holds a strong 4.5 out of 5 stars overall rating from Medicare. They also earned a 4.5 rating for their quality of care based on the Hospice Care Index. Plus, families report a 4 out of 5 star satisfaction rating. These numbers show a consistent commitment to both clinical excellence and personal support.

Understanding Hospice Care in Hiawatha

Hospice care in Hiawatha works to improve quality of life when a cure is no longer the goal. It is not about giving up. Instead, it is about shifting the focus to comfort. The team includes nurses, social workers, and chaplains who visit the patient wherever they call home. They manage symptoms like pain or shortness of breath. But they also offer emotional support for the whole family. Many people wait too long to start hospice. That is a common mistake. Early care allows the team to build a better relationship with the patient. It helps the family feel more prepared for what comes next. In Linn County, there are several resources available, but Hospice of Mercy stands out for its long-standing presence. The goal is to provide a sense of calm. You want a team that feels like an extension of your own family. That support makes all the difference in the world.

What to Ask When Choosing a Hospice Provider

Picking a hospice team feels overwhelming. Take a deep breath and keep these questions in mind. First, ask how quickly a nurse can get to the home if an emergency happens at night. You need to know that help is available around the clock. Second, ask how they handle pain management. Every patient has different needs, so you want a plan that is flexible. Third, ask how they support family caregivers. Burnout is real, and you need to know they provide respite care to give you a break. Finally, ask what volunteers can do to help. Volunteers often provide simple things like reading or sitting with a patient to offer company. These small acts of kindness matter. Don't be afraid to ask these questions during your first meeting. A good provider will welcome your curiosity. They should be transparent about their services and their team. Your peace of mind is the most important thing here.

Preserve Your Family's Story

Your loved one has a lifetime of wisdom and memories. Capturing these stories now creates a lasting treasure for future generations to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.