HELPING HEARTS HOSPICE
Provider Information
- Address
- 1314 E WALNUT ST PO BOX 760
WASHINGTON, IN 47501 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 11, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Physicians | 1 |
| Volunteers | 5 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HELPING HEARTS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HELPING HEARTS HOSPICE compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
11
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.9%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits2.9%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,692 · 17th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 31% of patients or more. Most hospices score above 90 percent.
- Pain screening94.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment72.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life31%
- All care steps completed54.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Helping Hearts Hospice in Washington
Helping Hearts Hospice serves the community of Washington, Indiana, and the surrounding Daviess County area. They provide compassionate care for patients who are reaching the end of life. Their team focuses on comfort and dignity for every single person they serve. You will find their office on East Walnut Street. They have been supporting local families for a very long time. That is a big deal when you are choosing a care team. The staff works hard to make sure patients feel safe and cared for in their own homes or local facilities. Helping Hearts Hospice offers a range of services meant to ease pain and stress. They handle the hard stuff so you can focus on being with your loved ones. It is about making every moment count when time feels short. They are a steady hand during a very difficult season of life.
About Helping Hearts Hospice
Helping Hearts Hospice operates as a non-profit organization. This means their main goal is serving the community rather than making a profit. They have been Medicare certified since July 11, 1996. That history matters. It shows they have been a staple in Washington for nearly three decades. Most people do not realize how much that long track record helps. It means they have learned how to handle many different situations over the years. When you pick a non-profit, you know their focus stays on the patient. They are accountable to the community they serve. You can trust that they have built their systems on years of real experience. Helping Hearts Hospice keeps things simple and honest. They want to provide the best care possible for your family. That is their mission and their promise to the people of Daviess County.
Quality Care Rating
Understanding Hospice Care in Washington
Hospice care is not about giving up. It is about changing the focus of care. When medicine can no longer cure a disease, hospice steps in to manage symptoms. They help with pain, breathing, and emotional distress. In Washington, families have access to a few different options for this type of support. But finding the right fit is about more than just proximity. It is about finding a team that matches your family's values. Some providers focus on spiritual support. Others lean heavily into clinical care. You should look for a team that listens well. The goal is to keep the patient comfortable in a place they call home. That might be a house or a long-term care facility. Good hospice care brings peace to a chaotic time. It creates a space where families can finally breathe. That is the true value of these local services.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision for any family. You need to feel confident in the team you invite into your home. Start by asking these simple questions to get a better sense of how they work. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is just a phone call away at 2:00 a.m. Second, ask what their plan is for managing pain and other hard symptoms. They should have a clear, simple answer that makes sense to you. Third, ask how they support family members who are grieving. Good hospice care supports the whole family, not just the patient. Finally, ask if they have volunteers who can sit with the patient. A friendly face can make a world of difference. Trust your gut during these talks. You deserve a team that truly cares.
Preserve Your Family Stories
The stories we share become our legacy. We can help you capture those important memories today so they last for future generations to cherish.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.