HospiceScout

REID HEALTH

Provider Information

Address
1913 CHESTER BLVD
RICHMOND, IN 47374
Ownership Type
Non-Profit
Medicare Certified Since
November 3, 1993

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at Reid Health

Reid Health provides hospice services to families throughout Richmond, Indiana, and the surrounding Wayne County area. Their team focuses on comfort and dignity for patients facing life-limiting illnesses. They offer medical, emotional, and spiritual support right where you live. Whether at home or in a dedicated facility, the goal is always to improve quality of life. It is about making every day count. Their staff works closely with you to manage pain and keep your loved one comfortable. You do not have to walk this path alone. Choosing the right care team makes a world of difference during a hard time. Reid Health has been serving this community for many years. They understand the local needs of Richmond families. Getting help early often leads to better care experiences for everyone involved.

About Reid Health

Reid Health operates as a non-profit hospice provider. This means they put their resources directly back into patient care. They have been Medicare certified since November 3, 1993. That is over 30 years of experience serving the community. What most people do not realize is that non-profit status often reflects a deep commitment to the local area. They are not chasing profits. Instead, they focus on meeting the needs of neighbors in Wayne County. When you look for a hospice provider, history matters. A long track record shows stability and deep roots in the region. You want a team that knows the local doctors and resources well. Reid Health offers that level of familiarity. It is a big deal to have that kind of support nearby. They are there when you need them most.

Quality of Care

Reid Health holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 in quality of care, which measures how well they manage pain and patient needs. Families gave them a 4/5 rating for overall satisfaction. These scores show a strong, reliable provider.

Understanding Hospice Care in Richmond

Hospice is a special kind of care for people with terminal illnesses. It shifts the focus from curing a disease to managing symptoms. In Richmond, families have access to several high-quality choices. But it can feel overwhelming to pick one. The thing is, all Medicare-certified hospices must meet strict federal standards. They all provide nurses, aides, and social workers. Some providers, like Reid Health, have earned top marks for their specific care practices. You should look at these ratings to help guide your choice. The quality of care index looks at how well a provider controls pain and breathing. It also tracks how often they visit patients. Good communication with your hospice team is key. You need to feel heard and supported at every step. That is the true measure of good care.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision for your family. You should feel comfortable asking hard questions. Start by asking how quickly they can respond to an emergency call at night. You also need to know who will be on your primary care team. Will you see the same nurse every week? Consistency helps build trust. Ask how they handle pain management if symptoms get worse suddenly. Another good question is how they support the family after a loss. Grief support is a vital part of what hospice offers. You might also ask if they have experience with your loved one's specific diagnosis. Do not rush this process. Take your time to find the right fit for your needs. A good provider will be happy to answer all your concerns clearly.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories to share for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.