KEYSTONE HOSPICE
Provider Information
- Address
- 8455 KEYSTONE CROSSING
INDIANAPOLIS, IN 46240 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 6, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 1 |
| Volunteers | 2 |
44
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KEYSTONE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2007.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KEYSTONE HOSPICE compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
52
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.7%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.7%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.7%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,840 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 26.4% of patients or more. Most hospices score above 90 percent.
- Pain screening87.5%
- Pain assessment96.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment91.9%
- Treatment preferences discussed99.1%
- Beliefs and values discussed87%
- Bowel care for patients on opioids99%
- Visits in the last days of life26.4%
- All care steps completed71.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer10%
- Dementia21%
- Heart and circulatory disease38%
- Lung and respiratory disease7%
- Stroke4%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Keystone Hospice serves families throughout Indianapolis, Indiana, from their office at 8455 Keystone Crossing. They provide comfort-focused care for patients dealing with serious illnesses. The goal here is simple. They want to improve the daily quality of life for those they serve. Whether you need help with pain management or emotional support, this team is ready to step in. It is a local option for families in Marion County seeking compassionate end-of-life care. They have been a Medicare-certified provider since 2007. That is nearly two decades of serving the community. When you are facing these hard choices, having a steady hand nearby makes a world of difference. The team focuses on the person, not just the diagnosis. That is how they help families find peace during a very difficult time.
About Keystone Hospice
Keystone Hospice operates as a for-profit provider. They have maintained their Medicare certification since March 6, 2007. This long history shows they have deep experience with the Medicare hospice benefit. What does for-profit status mean for you? It often means they are structured to be efficient and highly responsive. But the most important thing is how they treat your family. You should always check if their specific services match your needs. Do they offer home visits on weekends? How do they handle sudden changes in condition? These are real questions that matter. They have built a track record in Indianapolis over many years. You can look at their history as a sign of stability. When you reach out to them at (317) 805-4711, ask about their specific team structure. You deserve to know who will be walking through your front door.
Quality of Care Spotlight
Understanding Hospice Care in Indianapolis
Finding the right care in a busy city like Indianapolis can feel overwhelming. There are many providers, but they are not all the same. Hospice is not just about the final days of life. It is actually about living well for as long as possible. The thing is, most families wait too long to call for help. You do not need to wait for a doctor to suggest it. If you feel that comfort and pain control are becoming more important than aggressive treatments, it is time to talk. Local providers in Marion County work closely with area hospitals and nursing homes. This helps keep care smooth and consistent. You want a team that knows the local resources well. That is the advantage of choosing a provider that is already rooted in the Indianapolis area. It saves you time and stress.
What to Ask When Choosing a Hospice Provider
Choosing a partner for hospice care is a big decision. Start by asking how quickly they can start services after a referral. You should also ask about their after-hours support. Will you be talking to a nurse or an answering service at 2:00 AM? That is a huge detail. Next, ask about their experience with your specific health needs. Are they well-versed in managing complex pain or symptoms? Finally, ask about the volunteer program. Volunteers can offer companionship that provides a much-needed break for family caregivers. Do not be afraid to ask these questions. A good hospice team will welcome them. They want you to feel confident in your choice. The right provider will listen to you with patience and care. Take your time to get the answers you need.
Preserve Your Family's Story
Every life is a book filled with unique chapters. Recording these memories is a beautiful way to honor a loved one's legacy and share their wisdom with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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