KEYSTONE HOSPICE
Provider Information
- Address
- 8455 KEYSTONE CROSSING
INDIANAPOLIS, IN 46240 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 6, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 1 |
| Volunteers | 2 |
44
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KEYSTONE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2007.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KEYSTONE HOSPICE compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
52
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.7%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.7%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.7%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,840 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 26.4% of patients or more. Most hospices score above 90 percent.
- Pain screening84.3%
- Pain assessment95.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.0%
- Treatment preferences discussed98.0%
- Beliefs and values discussed84.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life26.4%
- All care steps completed68.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer10%
- Dementia21%
- Heart and circulatory disease38%
- Lung and respiratory disease7%
- Stroke4%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Keystone Hospice
Keystone Hospice serves the Indianapolis community from its office at 8455 Keystone Crossing. This freestanding hospice provider has offered end of life care since March 2007. They hold accreditation from the Accreditation Commission for Health Care. This designation shows that an outside group has checked their work against high standards. It is a sign of their commitment to quality care for your family members.
Provider Background
Keystone Hospice operates as a for-profit organization within Marion County. The team includes 44 employees, such as 10 registered nurses and 3 licensed practical nurses. One physician and 2 volunteers also support the staff. Being accredited by the ACHC means they follow strict rules for patient safety and care. This keeps the focus on the needs of the patient at all times. Families should know that this provider has a long history of service in the local area. They have been active for many years now. That experience matters when you need steady support during a hard time.
Quality of Care
What Is Hospice Care Like in INDIANAPOLIS?
Hospice care in Indianapolis focuses on comfort and dignity for patients with serious illnesses. It brings care to your home or a facility. The goal is to manage pain and help the patient live well. Keystone Hospice uses a team of 10 registered nurses and 3 licensed practical nurses to do this work. They also rely on a physician and volunteers to provide extra support. This group works together to meet the unique needs of each person. It is not just about medical care. They also provide emotional and spiritual support for the whole family. That is how they help everyone involved find peace during a difficult season.
What to Ask When Choosing a Hospice Provider
You should feel confident in your choice. Start by asking how quickly a nurse can arrive if an emergency happens. Ask how the team handles pain management after normal business hours. You might also want to know how often a nurse will visit your home. Finally, ask how they provide support to family members who are grieving. These questions will help you understand their daily process. Do not be afraid to ask for clear answers. You deserve to feel comfortable with the people who will care for your loved one.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.
Start PreservingOther Hospice Providers Nearby
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
How to Spot a Trustworthy Hospice in 2026
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.