HEARTLAND HOSPICE (INDIANAPOLIS)
Provider Information
- Address
- 931 E 86TH ST STE 208
INDIANAPOLIS, IN 46240 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 11, 2002
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 231 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
256
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (INDIANAPOLIS) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (INDIANAPOLIS) compares to hospices nationwide.
11.7 minutes
of nurse care per routine home care day, on average
That is the 43rd percentile among hospices nationally. The national median is about 12 minutes.
121
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.7 min
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.6%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits53.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.6%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,745 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment97.5%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment94.9%
- Treatment preferences discussed100%
- Beliefs and values discussed98.9%
- Bowel care for patients on opioids96.7%
- Visits in the last days of life61.1%
- All care steps completed93.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia15%
- Heart and circulatory disease23%
- Lung and respiratory disease13%
- Stroke8%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Indianapolis
Heartland Hospice (Indianapolis) serves families across Marion County from their office on 86th Street. They provide expert medical and emotional support to those facing a life-limiting illness. Choosing a hospice team is a deeply personal decision. You want a group that understands your unique needs and values. This team has been a part of the local healthcare landscape since 2002. They focus on comfort, dignity, and quality of life for every patient they serve. That's a big deal when you are caring for a loved one. Their goal is to help you spend more meaningful time together. Whether at home or in a facility, they bring care to you. It is about making sure your family feels supported during a challenging season. You are not alone in this process.
About HEARTLAND HOSPICE (INDIANAPOLIS)
Heartland Hospice operates as a for-profit provider. They have been certified by Medicare since April 2002. That longevity shows they have a long track record of serving Indianapolis residents. The thing is, for-profit status is common in hospice care, but every agency runs differently. You should look at how they handle daily care and communication. Their team includes doctors, nurses, and aides who visit your home. They also offer social workers and chaplains to help with the emotional side of things. It is important to ask how they handle after-hours calls. You deserve to know who will answer the phone at 2:00 AM. They are here to act as a partner in your care. Lean on them to manage symptoms so you can focus on being a family member again.
Quality Insights
Understanding Hospice Care in INDIANAPOLIS
Indianapolis offers many hospice choices for families in need. The city has a strong network of medical providers who work together to support patients. Hospice is not just about the end of life. It is about living as well as possible for as long as possible. Most people think hospice is only for the final days. But the truth is, you can start care much sooner. Early support helps manage pain and stress before they become overwhelming. And you can change your mind at any time if you decide to seek other treatments. That said, most families find that the extra pair of hands brings a sense of calm. Hospice teams in Marion County are experts at navigating local resources. They can help connect you to other services that might make your daily life easier.
What to Ask When Choosing a Hospice Provider
Asking the right questions will help you feel more confident in your choice. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how they manage pain and other difficult symptoms. It is vital to understand their philosophy on comfort. Here are a few more things to consider:
- How often will a nurse visit my loved one each week?
- What specific support do you offer to family caregivers at home?
- How do you handle changes in the patient's condition after business hours?
- Can you help us coordinate with our current doctors?
Take your time. Listen to how they answer. You want someone who speaks to you with kindness and clarity. If they seem rushed or use too many medical terms, keep looking. Your peace of mind matters most.
Preserve Your Family's Story
The moments you share today are your family's history. Capture the stories and wisdom of your loved ones before they fade away.
Start Preserving MemoriesOther Hospice Providers Nearby
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PARADIGM HEALTH
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