HEART TO HEART HOSPICE OF INDIANAPOLIS LLC
Provider Information
- Address
- 2611 WATERFRONT PKWY E DR STE 200
INDIANAPOLIS, IN 46214 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 13, 2007
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 0 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF INDIANAPOLIS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF INDIANAPOLIS LLC compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
79
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.4%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.9%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.7%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,516 · 25th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment100%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.1%
- Visits in the last days of life79.7%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia44%
- Heart and circulatory disease9%
- Lung and respiratory disease9%
- Stroke4%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care for Your Loved Ones
Heart to Heart Hospice of Indianapolis offers compassionate end-of-life care for patients and their families. They operate out of their office on Waterfront Parkway in Indianapolis, Indiana. This team focuses on managing pain and helping families find peace during a difficult season. They provide a range of services designed to keep patients comfortable in their own homes or care facilities. That is the main goal of any good hospice team. They aim to surround the patient with support and kindness every single day.
About HEART TO HEART HOSPICE OF INDIANAPOLIS LLC
This hospice agency operates as a for-profit organization. They have been certified by Medicare since April 13, 2007. That is over 15 years of serving the local community. Being Medicare-certified means they must meet strict federal rules for safety and care. What families should know is that this agency has a long history of serving Marion County. They work to provide consistent care for those nearing the end of life. Choosing a partner with this kind of history can offer real peace of mind. It shows they know how to run a steady program over many years. You want a team that understands the local health system well. They bring that experience to every home visit they make.
Quality Ratings Snapshot
Understanding Hospice Care in INDIANAPOLIS
Finding the right care in a city as large as Indianapolis can feel heavy. There are many providers in Marion County, so you have choices. The thing is, hospice is not just about the end of life. It is about making the most of the time you have left together. Most families find that hospice teams help them talk about hard things. They teach you how to give medicine and keep your loved one comfortable. Some agencies focus more on clinical tasks. Others put a larger focus on spiritual or emotional support. You should look for a team that matches your family's personal values. That is the best way to ensure everyone feels supported during this transition. Take your time to interview them.
What to Ask When Choosing a Hospice Provider
You need to feel confident in your choice. Start by asking how often a nurse will visit your home. It is also good to ask how they handle pain management at night or on weekends. Will you have the same nurse every time, or will it change? This helps you know if you can build a real bond with the staff. Ask them how they help family members cope with grief, too. You should know if they offer volunteer help for chores or companionship. The answers to these questions will tell you a lot about their culture. Do not be afraid to ask for clarity if you feel confused. A good hospice team will be happy to explain their process clearly.
Keep Your Family Stories Alive
This time is hard, but it is also a chance to hold onto the memories that matter most. Start saving your family stories today so they are never lost.
Preserve MemoriesOther Hospice Providers Nearby
ST. CROIX HOSPICE
ACCENTCARE HOSPICE AND PALLIATIVE CARE OF INDIANA
ELARA CARING
ASERACARE HOSPICE
PARADIGM HEALTH
KEYSTONE HOSPICE
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.