HospiceScout

HEART TO HEART HOSPICE OF INDIANAPOLIS LLC

Provider Information

Address
2611 WATERFRONT PKWY E DR STE 200
INDIANAPOLIS, IN 46214
Ownership Type
For-Profit
Medicare Certified Since
April 13, 2007

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care for Your Loved Ones

Heart to Heart Hospice of Indianapolis offers compassionate end-of-life care for patients and their families. They operate out of their office on Waterfront Parkway in Indianapolis, Indiana. This team focuses on managing pain and helping families find peace during a difficult season. They provide a range of services designed to keep patients comfortable in their own homes or care facilities. That is the main goal of any good hospice team. They aim to surround the patient with support and kindness every single day.

About HEART TO HEART HOSPICE OF INDIANAPOLIS LLC

This hospice agency operates as a for-profit organization. They have been certified by Medicare since April 13, 2007. That is over 15 years of serving the local community. Being Medicare-certified means they must meet strict federal rules for safety and care. What families should know is that this agency has a long history of serving Marion County. They work to provide consistent care for those nearing the end of life. Choosing a partner with this kind of history can offer real peace of mind. It shows they know how to run a steady program over many years. You want a team that understands the local health system well. They bring that experience to every home visit they make.

Quality Ratings Snapshot

Heart to Heart Hospice holds a perfect 5/5 overall rating and a 5/5 rating for their quality of care from CMS. While their patient satisfaction score is 3/5, their high marks for clinical quality show a strong commitment to medical care.

Understanding Hospice Care in INDIANAPOLIS

Finding the right care in a city as large as Indianapolis can feel heavy. There are many providers in Marion County, so you have choices. The thing is, hospice is not just about the end of life. It is about making the most of the time you have left together. Most families find that hospice teams help them talk about hard things. They teach you how to give medicine and keep your loved one comfortable. Some agencies focus more on clinical tasks. Others put a larger focus on spiritual or emotional support. You should look for a team that matches your family's personal values. That is the best way to ensure everyone feels supported during this transition. Take your time to interview them.

What to Ask When Choosing a Hospice Provider

You need to feel confident in your choice. Start by asking how often a nurse will visit your home. It is also good to ask how they handle pain management at night or on weekends. Will you have the same nurse every time, or will it change? This helps you know if you can build a real bond with the staff. Ask them how they help family members cope with grief, too. You should know if they offer volunteer help for chores or companionship. The answers to these questions will tell you a lot about their culture. Do not be afraid to ask for clarity if you feel confused. A good hospice team will be happy to explain their process clearly.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to hold onto the memories that matter most. Start saving your family stories today so they are never lost.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.