HEARTLAND HOSPICE (FT WAYNE)
Provider Information
- Address
- 2720 DUPONT COMMERCE COURT, SUITE 210
FORT WAYNE, IN 46825 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 16, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 41 |
| Licensed Practical Nurses (LPN) | 15 |
| Physicians | 4 |
| Volunteers | 58 |
117
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (FT WAYNE) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (FT WAYNE) compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
484
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.9%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits53.2%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.6%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,354 · 72nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98%
- Pain assessment98.9%
- Breathing difficulty screening99.4%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids98.1%
- Visits in the last days of life70.4%
- All care steps completed94.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia14%
- Heart and circulatory disease27%
- Lung and respiratory disease10%
- Stroke22%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Fort Wayne
Heartland Hospice (Ft Wayne) provides end-of-life care for families in the Fort Wayne area. Their team works out of their office on Dupont Commerce Court to support patients in Allen County. They focus on comfort, dignity, and managing symptoms for those facing a life-limiting illness. Choosing a hospice team is a big decision during a hard time. Having a local provider means they know the community and can reach you quickly when you need them most.
About HEARTLAND HOSPICE (FT WAYNE)
This provider has been Medicare certified since September 16, 1993. That is over 30 years of experience serving the community. They operate as a for-profit organization. Some families wonder if that changes the care, but Medicare sets the same high rules for everyone. The thing is, this team has a long history of meeting those federal standards. They are set up to handle the medical and emotional needs that arise during hospice care. You can expect them to follow strict guidelines to keep your loved one safe and comfortable. It helps to know they have been doing this work in Indiana for a very long time.
Quality Highlights
Understanding Hospice Care in FORT WAYNE
Hospice is not about giving up. It is about choosing a different path that focuses on quality of life. In Fort Wayne, you have several options for care. Most people receive this support right in their own homes. The team visits you to manage pain and help with daily tasks. They also provide emotional support for the whole family. And the best part? Medicare pays for almost all of it. That said, it is smart to check your specific benefits before you start. The goal is to make every day as peaceful as possible. You are not meant to do this alone. Local providers like this one are there to walk the path with you.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before picking a partner. Here are a few things to consider. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is available 24/7. Second, ask how they handle pain and other symptoms. You want a team that responds fast to your needs. Third, ask what kind of support they offer to family members after a loss. Grief support can be a huge help during a difficult transition. Finally, ask if they have volunteers who can sit with your loved one. These small things make a big difference in your daily comfort.
Preserve Your Family Stories
This time is hard, but it is also a chance to hold onto the memories that matter most. We can help you record the stories and wisdom that define your family history.
Start Preserving MemoriesOther Hospice Providers Nearby
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PARADIGM HEALTH
HEART TO HEART HOSPICE OF NORTHEAST INDIANA, LLC
ELEOS HOSPICE CARE
ANEW HOSPICE FT WAYNE LLC
INTERIM HEALTHCARE OF FORT WAYNE
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.